BetterSleep User Reviews

Name: BetterSleep: Shut Eye & Sleep
Rating: 4.09755 (82 reviews)

BetterSleep: Shut Eye & Sleep

Funplex Limited

🌟 Lifestyle

💪 Health & Fitness

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Doesn’t work

Worked for a few days now it stops every day at midnight. After trying a reboot which didn’t help I deleted the app and downloaded it again. It did record through the night so we’ll see how that goes.

mojocj

6 years ago

Response from developer

Hi, thank you for letting us know! Would you reach out to our support team so they can work it through for you? Just send your request to contact@bettersleeptracker.com. Thanks! Kind regards, The BetterSleep team 🌙

Worst thing ever

That is the worst thing ever it never helps you go to sleep it just keeps you up all night.

I don't know if Caillouet

6 years ago

Response from developer

Hi, thanks for reaching out! May we ask what you didn't actually like about the app? That would be superhelpful for our team! If you have any suggestions or any info is needed, feel free to contact us at contact@bettersleeptracker.com. The BetterSleep team 🌙

It don’t work

I purchased the subscription in mid May. After one week of using the app it stopped working. Now it records my sleep at 21 to 23 hours per day. Each day ends at 12 AM. I have attempted to contact Support multiple times. No one will respond.

Pumpkin10810

6 years ago

Response from developer

Hey there, Our support team provides feedback to all the requests that they receive 😉 Please make sure to check your spam folder in case our response got there. Sleep analysis can be also interrupted by such factors as: - the app got closed; - another app was opened; - the phone was blocked or shut down; - there was a call or an alarm of your device. Could you please check if you follow the instructions on the screen when you enable the sleep analysis? Feel free to let us know at contact@bettersleeptracker.com. The BetterSleep Team 🌙

Too bad

Too bad you have to pay $10 to try it for a week pathetic you can’t offer a free trial typical greed .... ya we know you need to pay people but giving a free trial isn’t gonna break the bank moving on

cheissy68!

6 years ago

Response from developer

Hello, Thank you for your advice! If you have any additional suggestions to help us improve, please send them over to contact@bettersleeptracker.com. Best regards, The BetterSleep team🌙

Good BUT

I’m not able to relisten to the recordings at a later time in the day. It never plays them. Pretty disappointing, especially if I said something funny and want to store my friends or if I want my doctor to hear.

Korovina612

6 years ago

Response from developer

Hello, thank you for reaching out! Could you please send us some more details to contact@fallasleepin5min.com? We'd like to look into this case. Thank you! Best regards, The FAI5M team🌙

Questions

How many recordings does it make. If it says I snored for 4 out of my 6 hour sleep are all of these recorded? Or just the most recent ones before you wake up? It is also important to know at what point in your sleep you start snoring. I will update my rate with stars when I find out more information.

BE42479

6 years ago

Response from developer

Hi there, Thanks for reaching out! Would you mind contacting our support team concerning this case via contact@fallasleepin5min.com so that we can comment on the details? Thank you! The FAI5M team🌙

Great support / great app

I originally rated this app as 1 star because it was not providing the analysis section at all.
The site needs to be updated to show iOS 13 is required, not iOS 12.

When I reached out for support, I was mad and felt like I fell for another scam. The responder was calm, patient, and helped me get it up and running properly by emailing screen shots.

I have a problem with snoring and am concerned for health reasons. It gives me peace of mind to know that I only snored 11 minutes out of 8 hours of sleep.
The relaxing breathing and meditation is great! I usually fall asleep during the meditation part.

jjriner

6 years ago

Response from developer

Hi, thanks for the review - that's very encouraging! We're thrilled to know you like the app and happy to have you on board. Don't forget you can always contact us if any additional info is needed at contact@fallasleepin5min.com. We're always there to help! The FAI5M team🌙

Trial

I want to try this before I commit to $15 a month. Sounds good but need to try.

Kathy Summers

6 years ago

Response from developer

Hi there, Thanks for reaching out! If there is anything we can do for you, just let us know at contact@fallasleepin5min.com. Best regards, The FAI5M team🌙

Suggestion for the developer

I’ve seen the reviews about the problems customers are having with paying, and kind of agree with them and understand that you need to pay your “specialists.” However, take into consideration that you shouldn’t make consumers pay for a product when they don’t know what they are paying to consume. You should allow customers do a 3-7 day free trial first.

Vlad Snobokov

6 years ago

Response from developer

Hi, Vlad, Thank you for the comment! If you have any additional feedback to share or any questions arise, don't hesitate to send them to contact@fallasleepin5min.com. The FAI5M team🌙

Disappointed

Despite all the reviews here, I wanted to give it a try. However, I’m just gonna say the money is wasted. There’s no way you can stop the recording without setting up its own alarm. You will lose everything you recorded last night. Why did you even release it if it’s not ready to use? Going to delete the app.

SnoogumStephanie

6 years ago

Response from developer

Hi there, Thanks for reaching out! Would you mind contacting our support team concerning this case via contact@fallasleepin5min.com? We'd like to look into it and make sure that we're on the same page. Thank you! The FAI5M team🌙

I need to sleep

I downloaded it to sleep but I have to Pay which is A problem

Vanessa veriana

6 years ago

Response from developer

Hello, thanks a lot for the comment. We perfectly see your point, however, we strive to create a useful and reliable product, which is impossible to do absolutely for free, as the work of all our specialists who strive to provide a great user experience needs to be rewarded. If you have any suggestions or any assistance is needed, feel free to get in touch with us at contact@fallasleepin5min.com. Kind regards, The Fall Asleep in 5 Min Team 🌙

Misleading

I don’t like how you have to pay for it

Tachitosan

6 years ago

Response from developer

Hi there, It’s never our intention to mislead our users. That’s why all the information on the current subscription plans is displayed on the payment screen, thus making it available to every user. We strive to create a reliable product, but, unfortunately, it’s impossible to do that absolutely for free, as the work of all our specialists who strive to provide a great user experience needs to be rewarded. Don't forget you can always contact us for more info at contact@fallasleepin5min.com. Kind regards, The FAI5M Team 🌙

Garbage

Garbage app don’t bother.

Charlote1398gl

7 years ago

Response from developer

Hey Charlote, We're really sorry to hear that you didn't like the app. Please let us know more about your experience - it will help us improve the product and provide a better customer experience. So don't hesitate to send your suggestions to contact@fallasleepin5min.com. The Fall Asleep in 5 Min Team 🌙