Account setup impossible
I think this app would have been really good if I could manage to setup an account.
When selecting a country, the menu would keep disappearing when trying to scroll down.
Finally was able to move on after 5 mins of trying to select Canada, only to keep getting error messages when entering phone number for validation. The app kept trying to tell me it was not a real phone number…
Will change review if there is an update to the account setup process
When selecting a country, the menu would keep disappearing when trying to scroll down.
Finally was able to move on after 5 mins of trying to select Canada, only to keep getting error messages when entering phone number for validation. The app kept trying to tell me it was not a real phone number…
Will change review if there is an update to the account setup process
Show more
New branding is stupid
Like so many companies, they got cutesy with their branding and spent lots of time, money, and energy that could have been used in more meaningful ways.
Hope
I have hope I can get off these medications for diabetes. If the disease doesn’t kill me the meds will
Unable to sign up
Hi! I am unable to signup! Any help?
Glenn Reynolds
Like the inter reaction with the pry. The ease of operation of app.
Bug?
When I type a long message into the message box using iPhone 12 mini my lines of type soon disappear beneath the onscreen keyboard. I can use my fingers to pull the message box upward but as soon as I let go, or even before, the box disappears beneath the keyboard again. So I can’t fix typos or reread what I just wrote. Please fix this. It is extremely frustrating and infuriating. I don’t like the app because of this.
Show more
Sorely needed app, but
Great idea, sorely needed as millions have this disease and we need a way to communicate with others.
Interface I kind of a kludge. Threading could be better, no central notifications section for new posts for subscribed groups, somewhat limited.
Kudos to the author for putting this together. I’ll continue to use it.
Interface I kind of a kludge. Threading could be better, no central notifications section for new posts for subscribed groups, somewhat limited.
Kudos to the author for putting this together. I’ll continue to use it.
Show more
A little disappointed
I love the concept of this app. All the people are great and the support from members is phenomenal! But that being said the app itself needs a lot of help. I don’t receive notifications like I should it’s all over the map sometimes yes most times no. There are glitches like you hit on a notification and it goes to a blank screen and sits and flashes. And finally don’t try to search for anything because that is disorganized at best. I went to look for a past post because I needed more information on it a it was nowhere to be found. I had things come up from years ago but never found what I was looking for and that was only posted a few weeks ago. I hope the developers can fix these problems because it would be the most awesome app ever. But am still very grateful for the support of the members.
Show more
Love this app
It great to have a network that understands and support you? No judgement ❤️😍
Community is great, Dev is not
I used this app for a few weeks on my ipad, when I went to use my phone, I couldn’t sign in, after a finding my email domain was missing a letter, I tried to contact the developer to either correct the entry or create a new user I’d, after an iOS update I have been unable to use the app again as it has stored my phone number on an account I can’t access. Dev still hasn’t contacted me after more than a week since I was locked out. The folks using the app are positive and supportive. Wish I could have continued, but I’ll find another group with real developer supporting it. Thanks for the good times.
Show more
Not helpful
I was looking forward to finding a community that provided information and support. In the few times that I have posted anything, I’ve been lectured or given advice that is totally unresponsive to my question. Instead of finding a supportive community, what I’ve seen is zealots who dish out medical advice without a medical license.
From a technical standpoint, the app may be OK. I find the community to be not particularly helpful.
From a technical standpoint, the app may be OK. I find the community to be not particularly helpful.
Show more
Crashed....
I was able to sign up and start browsing groups and messages. All of a sudden it crashed and now the app won’t load again. I’ve tried a few times to restart it but still doesn’t load. Oh well, will be uninstalling😒
Not getting anything from this app.
I’m not able to participate in any conversations through this app. I guess it’s because I have no internet or WiFi connection. I asked a question the other day but no replies. I have a dr who never calls me back and I get better response from 2 close friends who are dealing with the same issues.
Response from developer
Hi. I'm sorry to hear that this was your experience and would love to have you give our community another shot! It's a very supportive community.
Not finish in what I started it
I am still checking out this application to see it will help me . I am open to see more in what you offer . So i am still looking right now .
User friendly?
When I close an article that I have received through notifications I am unable to save it, or find the article to read at a later time. This is very frustrating.
Response from developer
Hi - Thanks for your feedback, we really value it. At this point in time, you can find the article by keyword through using search. We are planning updates that will allow you to save articles to read later.
IT WILL NOT TAKE MY CELL #!
When you sign up it asks for your cell number. I tried TWO DIFFERENT CELL NUMBERS from two different phones and neither one would work! Then I even tried my home number and that wouldn’t work either! You should allow us to sign up with our email or something.
Response from developer
Hi. I'm sorry to hear that this was your experience. We'd love to help you resolve this issue if you write to us at app-feedback@healthline.com. We do ask for your phone number to ensure the community is a safe place for all. We use to ensure that each person who joins the community is a real person. We do not save your phone number or use it for any other purpose.
They ask for too much information.
Once I started the “join” process, I was so put off by having to give so much information, starting with my phone number, which they used to text me a code number, that I decided this is not for me.
Yes, I understand that social media is involved with this app, but with no way to preview, that I could see, any of what goes on once I’ve joined, I have decided to opt out.
Yes, I understand that social media is involved with this app, but with no way to preview, that I could see, any of what goes on once I’ve joined, I have decided to opt out.
Show more
Response from developer
Hi. Thanks for your feedback. We understand your concern, and will take this under consideration. We do ask for your phone number to ensure the community is a safe place for all. We use to ensure that each person who joins the community is a real person. We do not save your phone number or use it for any other purpose.
What a great resource!
This is such a needed app! Having diabetes can be isolating because of all the (unfounded) shame and stigma - and sometimes the existing communities tend to have an air of negativity in them. I’m SUPER excited for this app because it‘a such a beacon of positivity for those of us living with this disease everyday. Thank you, Healthline!!
Show more
Response from developer
Thanks for your feedback! We love to hear this.
