Inexcusably bad
Unusable. Gives BFI a bad name.
MHMark Heitner
Response from developer
Thanks for your feedback, and sorry for the issues you’ve had. Please email us at bfiplayer@bfi.org.uk so that we can look into this.
Don’t download movies . You’ll waste time and data
Infuriating . Downloaded several films for vacation , but They just disappeared . Despite their update it still does not work for downloading - nov 2025
Iianfb
Response from developer
Thanks for your feedback, and sorry for the issues you’ve had. Please email us at bfiplayer@bfi.org.uk so that we can look into this.
Don’t download movies . You’ll waste time and data
Infuriating . Downloaded several films for vacation , but They just disappeared
Iianfb
Awful. Doesn’t work
I have tried and tried, I paid the money, I got the confirmation that it’s paid, I login everything is locked. I restore purchases everything’s locked. It simply doesn’t work. The help center says to go to the bottom of the screen and click on profile. There is no profile at the bottom of the screen.
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DUDavid NYC UWS
Response from developer
Thanks for your feedback, and sorry for the issues you’ve had. Please email us at bfiplayer@bfi.org.uk so that we can look into this.
Terrible
Worked an hour on setting up my phone with my TV. The password won’t be recognized. I’ve changed it many times I’ve never had this problem with any channels!
MMyteqabcpoi
Response from developer
Thanks for your feedback, and sorry for the issues you’ve had. Please email us at bfiplayer@bfi.org.uk so that we can look into this.
