Token expired
It is not opening and telling me token expired. Please let me know how to open it.
Refund
I’m very disappointed with my experience on the platform. The amount was deducted from my account with in the 7-day free trial without any prior notification or confirmation. I was not informed clearly about the upcoming charge. I request you to please initiate a full refund for the amount deducted and cancel the subscription to prevent any further charges. Please look into this on priority and confirm once the refund has been initiated.
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Thank you so much for developing this app
Through this , I was able to connect with our Geeta, can listen anytime , as subtitles in English , my child also shows interest in listening and understanding
Tracking issue pf verses
Hi,
While this comment issue was already highlighted to the team previously via a message from the application, no action was taken and no response was given by team. So raising this here again - the verse progress is not getting properly tracked and its getting difficult to track the status manually. Also, the quiz responses are getting lost and restart every-time we click on the quiz. Pls resolve this asap.
Regards
While this comment issue was already highlighted to the team previously via a message from the application, no action was taken and no response was given by team. So raising this here again - the verse progress is not getting properly tracked and its getting difficult to track the status manually. Also, the quiz responses are getting lost and restart every-time we click on the quiz. Pls resolve this asap.
Regards
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Response from developer
Thank you for your valuable feedback. We appreciate you bringing these concerns to our attention. We are continuously working to improve the app experience and make it more efficient and user-friendly. Your feedback regarding verse progress tracking and quiz functionality has been shared with the relevant team for review. We appreciate your patience and support as we work on enhancements and fixes in future updates.
OTP never arrives
UK phone number
Response from developer
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. Please reach out to us at support@faithtechlabs.com if you still facing issues.
