In-App Purchases Not Restored on iPhone
Dear Positive Grid Support,
I recently purchased the Celestion and Blues Amp Pack through the Bias Amp 2 app on my iPad using my Apple ID. However, when I open the same app on my iPhone—logged in with the same Apple ID—the purchases do not appear, and attempting to restore purchases has no effect.
Both devices are using the same Apple ID and the latest version of the app. I also tried restoring purchases multiple times and restarted the app, but the content still doesn’t show up on my iPhone.
Could you please help me resolve this issue?
Thank you in advance for your assistance.
Best regards,
I recently purchased the Celestion and Blues Amp Pack through the Bias Amp 2 app on my iPad using my Apple ID. However, when I open the same app on my iPhone—logged in with the same Apple ID—the purchases do not appear, and attempting to restore purchases has no effect.
Both devices are using the same Apple ID and the latest version of the app. I also tried restoring purchases multiple times and restarted the app, but the content still doesn’t show up on my iPhone.
Could you please help me resolve this issue?
Thank you in advance for your assistance.
Best regards,
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