Big Blue Swim School User Reviews

Name: Big Blue Swim School
Rating: 2.48148 (81 reviews)

Big Blue Swim School

Big Blue Swim School, LLC

📚 Education

⚽ Sports

Customer Experience

Positive experience10.5% of reviews

Neutral5.3% of reviews

Negative experience84.2% of reviews

~ Based on 38 written reviews from the US App Store.

Is Big Blue Swim School Safe?

Big Blue Swim School has mixed safety signals based on user ratings. AppsHunter Safety Score for Big Blue Swim School is 54/100.

This assessment is based on 81 user ratings, with an App Store average of 2.5/5.

Safety Analysis

29.5% of ratings point to a safe experience

7.7% of ratings suggest some concerns

62.8% of ratings point to a risky experience

~ Based on 78 App Store ratings for Big Blue Swim School.

Is Big Blue Swim School Legit?

Big Blue Swim School appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Big Blue Swim School is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Doesn’t work

I have yet to be able to logon and add a swimmer…. Won’t save anything. App just spins and doesn’t do anything

Boss237187

a year ago

Glitchy and Unreliable

Doesn’t consistently work, too much hassle whenever it glitches. Good thing their staff is very nice and willing to help and tries their best to assist you. But the app is very stressful.

MadCao14

a year ago

Response from developer

Hi there and thank you for sharing your experience with us. We’re truly sorry for the frustration caused by the glitches you encountered. Our team has been working hard to address the issues you and others have reported, and we’ve just released a new version with key fixes aimed at improving reliability and performance. We’re also really grateful for your kind words about our staff. If you give the updated version a try, we’d love to hear how it’s working for you now. Your feedback helps us keep improving. Big Blue Swim School Team

Worst update

Worst update ever, cannot switch anything easily

tq90

a year ago

Crashes

App hasn’t worked for a few weeks now. Can’t even press the button to log in.

jdnow92-):

a year ago

Nothing Works

None of the buttons work — sign in or log in or forgot password, it’s frustrating

Iiiiiiitsjohnny!

a year ago

Terrible app, unusable

Can’t log in, can’t add a swimmer. The app just stays stuck on one page. Tried restarting, downloading again, everything. Just doesn’t work.

Walters0331

a year ago

Response from developer

Hello, we’re really sorry for the trouble you’ve had. We’ve just released an update, and it should help with the problems you described. Please give it another try and let us know if things are working better now.

Crashes and burns

Was working fine the first time now the sign in or submit button doesn’t work.

MoniqueRV

a year ago

too many issues

so many that i cancelled membership because theses also low staff to resolve issues. they always resolve them but who has time for the back and forth. get this app together and fix the bugs. you can’t hit any buttons to cancel class and i’m trying to reset pass and the button doesn’t work. it’s ridiculous

CNikki43

a year ago

New user

I had trouble booking my swim lessons. Parent Portal link goes nowhere. Tried app and it only goes as far as selecting a school but none of the buttons are available to select. Tried several times and cannot get past that screen. I hope the lessons are better than their technology.

TheMrsDG

a year ago

Response from developer

Hi, thank you for taking the time to share your feedback. A new version of app has been released with key fixes that should resolve the registration and login problems. We hope you’ll give it another try and let us know if it’s working better now.

Bug

Used to like app but now bug exists in Progress tab. Large grey block

stuff and stuff

a year ago

Response from developer

Thank you for your feedback! We have identified the source of this issue for some of our users and will have a update soon that resolves the problem.

Login button doesn’t work

I’ve been unable to access my account since the latest update. The login button is not working. Please fix this issue as soon as possible

Mixhi D

a year ago

Response from developer

Hi, thank you for taking the time to share your feedback. A new version of the app has been released with key fixes that should resolve the login button issue. We hope you’ll give it another try and let us know if it’s working better now.

Can’t Even Use It

I’ve tried logging in and every time I press the login button nothing happens!

StacyWacy91

a year ago

App Issues

App does not let me continue to press any buttons to continue. I’ve deleted and redownloaded the app and it’s giving the same issues. Very disappointed with the app.

Arod2594

a year ago

Response from developer

Hi, thank you for taking the time to share your feedback. A new version of the app has been released with key fixes that should resolve the issues. We hope you’ll give it another try and let us know if it’s working better now.

Can’t even get past creating account

I’m trying to set up my account on the app and it won’t even let me select a button without freezing or no response at all.

Rogirl89

a year ago

Response from developer

Hi, thank you for taking the time to share your feedback. A new version of the app has been released with key fixes that should resolve the freezing and button response issues. We hope you’ll give it another try and let us know if it’s working better now.

Slow decline

The last update didn’t correct anything. The app was great two years ago and then something happened. There’s still issues with the make up classes and the “learn more” region. Please update it again.

Nan@0987654321

a year ago

Response from developer

Hi, thank you for taking the time to share your feedback. We’re sorry to hear the update at the time didn’t resolve the issues for you. A new version of the app has been released with additional fixes. Please update to the latest version and let us know if it’s working better now.

Login button doesn’t work

After typing in the username and password, the login button does nothing. I clicked on it several times, and it didn’t work. I’m stuck on the login screen. Terrible bug. Needs to be fixed ASAP.

Enigmadreama

a year ago

Cannot create account or sign in

I was attempting to set up my account, but the app will not let me select a location.

Detchisports

a year ago

Update ruined functionality

Ever since the big update to the app it seems very buggy. Add to calendar does not work and longer, random times the app is not responsive

N000l

a year ago

Terrible App

This app barely works. The website doesn’t work either, so I was hoping the app would be better. Alas, I can’t check out on the app when I have lessons in my cart. It goes to a blank screen and freezes. Superb.

Grace09457

a year ago

Response from developer

Hi, thank you for taking the time to share your feedback. A new version of the app has been released with improvements that should resolve the checkout and freezing issues. We hope you’ll give it another try and let us know if it’s working better now.

Terrible update recently

Before you were able to select classes and add them to the cart with no issues. Now it freezes and doesn’t select the desired class. And you can do anything to book. Tried called the number listed on the app and it doesn’t work either.

Also somehow the app now shows the incorrect level for my daughter

Big blue update

a year ago

Response from developer

Hi, thank you for taking the time to share your feedback. A new version of the app has been released with improvements that should resolve the lesson booking and App freezing issues. We hope you’ll give it another try and let us know if it’s working better now.