We love Ms. Katie!!
Our daughter has been at BSS for a year and a half. She’s grown SO much as a swimmer. She absolutely loves Ms. Katie! Katie is an amazing instructor and she really cares about the kids.
Does not work properly
Not able to see messages. Error page comes up instead. Cannot go from one page back to the last page, it will kick me out of the app and I have to start over. All three years have been the same problem! Updates on the app have not fixed the issues.
Super easy and helpful
This app makes it super easy to schedule an absence or book a makeup class. It’s also informative. You can explore the different classes and class times to see what works best for your child’s skill level and your schedule. It has made scheduling swim lessons a breeze.
Confusing, cumbersome
The swim lessons themselves are fantastic. But this app makes no sense. I've been using it for months and I still have no idea where to find basic info, I need to tap around aimlessly until I run into it. Absences and make-ups disappear randomly. Simply seeing the time and location of the next lesson should be this first thing you see when opening the app, but it's buried in a huge menu with no obvious path to find it.
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Hard to Navigate
The app is hard to navigate for no reason. Cant really see the upcoming scheduled class and cancellations does not show on the app. Also, to pause sessions should be something that can be easily navigated but instead they make it as difficult as possible where if you do not have the time to sit and call in, you can easily forget the pause and it keeps charging you. I really want to get through all the make up classes due to pool closures so I can cancel overall and go back to Big Blue. Also, fyi… if you cancel and don’t get through all the make ups, you lose them at the end of the month when you set the classes to end and stop charging your card.
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