Won’t load
It worked for a while but now it won’t load at all so I am missing communications from the club and team.
Cant update fields
Horrible app, you can update the fields and set up a new location update date an event changes the whole schedule due to weather. Horrible app of you cant use the mobile app to make changes on the spot
Meant for club use not player/family friendly
**newest gripe-my iPad shows a continuous notification, logged in and out, went through emails and chats more than once, deleting old emails or non-important emails, rotated iPad and did all the above again, finally deleted the app but was hoping a year later things would be working well, nope, same problem again, constant notification. Same texting issue, bounces around, small box, this is 100% for clubs NOT players and families**Been using this app since March. From a parent stand point it is a big nope from me. Constantly reloading, logged out, when I click ‘view all’ under the calendar it takes me back to day one…lots of scrolling and clicking around. I see why clubs use this, it’s a one stop shop for them, I get that. Messaging or chatting needs revamping, the box is small, once you type a sentence or two you have to scroll up to read it from the top, why can’t the box continue to enlarge as I type?? Seems really outdated. Then I can’t tell if people get the actual message unless they respond, after sending the message it looks like it didn’t send, I then have to shut down the app and reopen it to see if the message sent. I was my daughters team manager last season and that was so SO annoying. Put a thumbs up option for sent messages please and fix the box. I like that I can see the entire day, I see uniform color, time, field number, any notes typed in…that is sweet for sure! I like that I can filter the app to show JUST one schedule instead of 3 mixed together. In the end this app is glitchy and more work than other apps we have used. Clubs will love this app! FYI-playmetrics support staff is OUTSTANDING, many people had trouble creating accounts, I would have to defer them to the support link, everyone that used them had great things to say, I used them once and the issue was resolved fast.
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Response from developer
Good afternoon and thank you for your detailed review! Your experience with PlayMetrics is important to us and we appreciate your feedback regarding the usability of the application. We would like the opportunity to continue the conversation, please contact us at support@playmetrics.com.
Frustrating notifications
When you get several notifications and open the app to read all messages, the notifications still remain on the phone, so you need to manually clear them every time. Also, within the app, no matter if you read all chat conversations and all messages on the inbox, you always get a badge saying there are new messages. Finally, when opening a phone notification, it only opens the one message, if you close it, it closes the whole app
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Fan opinion needed
Need to add a function to allow fans or other family to share game schedules. GameChanger app has this feature and it nice not to have to do double work by adding grandma’s and grandpa‘s to extra calendar invite separately or listing them out in text messages. They’re also notified if game details change.
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