Not great and serious privacy issues
Pros: Support response time a great.
Cons: no way to test the setup works ahead of deploying it in the field.
Cons: you can’t test the WiFi streaming set up at home.
Cons: Buggy software, a help site which doesn’t match the current app. This is just inexcusable this day and age.
Privacy Alert - if you do try and test the camera at home it records and pushes the video to their cloud automatically with no way to stop or delete it without contacting support
Cons: no way to test the setup works ahead of deploying it in the field.
Cons: you can’t test the WiFi streaming set up at home.
Cons: Buggy software, a help site which doesn’t match the current app. This is just inexcusable this day and age.
Privacy Alert - if you do try and test the camera at home it records and pushes the video to their cloud automatically with no way to stop or delete it without contacting support
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Terrible customer support
Customer support is absolutely horrible. They gave me a free camera and subscription. But then cancelled the subscription and the camera was rendered useless. I tried to get another account and use the camera I had and after 3 days of going back around and upside down w customer support I told them I want to just return it and that was a nightmare. Stay away from this company
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Priceless
Love this product. My son’s eyes when he sees himself playing is priceless.
Ok but inaccurate tracking
Half the highlights are the wrong player and often i cant edit the highlight to change it.
Needs improvement
It needs to show progress of uploaded files at the very least. On the home page it will just say waiting for file to upload. The system should know the file is uploading and how far along it is.
