On the fence
Everything went well in the app when I started, but I had games where it wasn’t marking tasks. When I emailed support and the CEO about it, they offered to fix it. After that, I couldn’t cash out because I play too many games. I was told to only play 2-3 for 7-14 days in order to cash out. As an avid gamer, I find it highly disappointing as I spend hours on each game I play to complete tasks since I like the challenge. I then tried emailing both the CEO and support because one of the games I was playing (since I could only play 2-3) no longer shows up in my active tasks. They also didn’t even fix the tasks I completed in one of the games I emailed about. I’m on the brink of just deleting the app at this point.
UPDATE: I was told as long as I completed a task in one of the games (since it’s been way more than 14 days now) that I should be able to cash out. I completed a task in the main one I was working on, and I still can’t cash out because it never marked the task as complete. I sent THREE emails before the game would be moved to history, and I never got a response. Now that the game is in my history, I don’t even know if they can give me those points IF they even actually help. All I know is I’m tired of sending emails and getting no response.
UPDATE: I was told as long as I completed a task in one of the games (since it’s been way more than 14 days now) that I should be able to cash out. I completed a task in the main one I was working on, and I still can’t cash out because it never marked the task as complete. I sent THREE emails before the game would be moved to history, and I never got a response. Now that the game is in my history, I don’t even know if they can give me those points IF they even actually help. All I know is I’m tired of sending emails and getting no response.
Show more
Used to be the best
Now i can’t get the simple tasks rewarded I have to reach out multiple times a month to no avail. It’s something that went from so perfect to ripping me off
Was good but I’m having issues
I LOVED this app. Fast payouts, great games but as of recently I haven’t been happy with big cash. The first problem I encountered was a game I was playing. After a certain amount of levels it stopped tracking. I informed big cash but didn’t get a response about it. Fast forward about four days and it’s updated but I didn’t receive any points for the completed tasks. The tasks were changed and the amount for the task were changed and the total amount possible to win was changed(I have screenshots to prove this). I also received an email saying I am a VVIP big cash user and they’d 2x my payout if I made a payout within 48 hours. I reached out and that hasn’t been fulfilled either. I’m starting to feel like this app is losing its touch.
Show more
Crashes a lot!!!!
It’s ok but it keep crashing and not loading and I’m getting annoyed and the balance don’t upload, u have to delete the whole app and download it again to refresh it all the time
Could be amazing
I’ve gotten my payouts generally with no issue. Some game tracking issues have occurred as well as no credit for the referral I submitted that completed the tasks outlined in the promotion. I’ve reached out to support through the support email address as well as directly to Nayan and have not gotten any acknowledgment. It’s ashamed because this app has great potential.
Show more
