BigTime User Reviews

Customer Experience

Positive experience65.0% of reviews
Neutral0.0% of reviews
Negative experience35.0% of reviews

~ Based on 20 written reviews from the US App Store.

What users say

Is BigTime Safe?

BigTime: Mobile appears safe based on user ratings. AppsHunter Safety Score for BigTime is 88/100.

This assessment is based on 214 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.9% of ratings point to a safe experience
3.7% of ratings suggest some concerns
9.3% of ratings point to a risky experience

~ Based on 214 App Store ratings for BigTime.

Is BigTime Legit?

BigTime: Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for BigTime is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Clunky

Difficult to use on phone or iPad. Critical fields like amount on expense report do not work properly.

Response from developer

Sorry you’re having trouble on mobile—especially with the Amount field. Please email product@bigtime.net with your device model, OS/app version, and any screenshots.

Copy and paste expense entries.

Need to be able to copy and paste expense entries
like the previous version of BigTime mobile.

Response from developer

Hello, the copy option is now available. Thank you for your feedback.

Still doesn’t work…

The app never seems to work no matter how many updates they push… when entering expenses you cannot use decimals (iPhone only on apple, I’m told on android this isn’t an issue)

It’s just aggravating to have to switch back and forth between the app and the browser to actually complete an expense report.
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Response from developer

Hello, Our app supports decimal format in the expense amount field. If you’re unable to use it, please email us at product@bigtime.net.

Copy and paste

Need to be able to copy and paste, like the previous version of BigTime mobile.

Response from developer

Hello, we'll be addressing this issue in our upcoming release. We apologize for the inconvenience this may have caused and appreciate your feedback.

Big time app

Très bien fait pour les feuilles de temps et dépense

Improvement suggestions

Need to be able to copy entries

Response from developer

Hello, the copy option both for time end expense is available.

Great improvement

This is significant upgrade for mobile! Time and expense entry is simple in the field again. Love how it easily flows onto my desktop version. More visually appealing too.

Response from developer

We're so glad you are enjoying the new mobile app. Your feedback is appreciated!

Review

Very clean application. Update looks great and excited to use it.

Response from developer

Thank you for your feedback! We're glad you like the clean design and update. Enjoy using the new features!

Seamless

This app is incredibly easy to use. It makes tracking time and expenses seamless as it should be

Response from developer

Thank you for your feedback! We're thrilled to hear you find the app easy to use and seamless for tracking time and expenses.

No more scanning receipts

Time tracking gets the job done but I’m in love with the expense tracking. From someone who was always late sending in receipts, this helps avoid a lot of frustration.

Response from developer

Thank you for your feedback! We're glad to hear the expense tracking feature is helping you stay organized and reducing frustration.

Failure to Save Entries at Launch

From the launch of the app, we have been unable to save entries for time with an error stating "We are unable to save your time entry at this time. Please check your connection and try again." With full cell coverage and wifi connection. At least the previous app worked in that regards.
UPDATE: Now 2 weeks have past since the updated release that is not working for our company for time entries, with only a "we reviewing code and testing" last week and a statement that this week they would update us on the updated release, with no updated release information other than "you'll know when we tell you" when I've reached out for to support. They acknowledge they knew about the issue prior to releasing the update but pushed it anyways.
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Response from developer

We sincerely apologize for the error your company has been experiencing with our mobile app. Our team has since fixed this issue. If you do not see the issue resolved, please download the latest iOS version of the app. Thank you!

SO easy & intuitive

I’ve used BigTime desktop for some time and love the tool, but this new mobile app takes the software to the next level! It’s easy, intuitive, and gives me no reason to not be tracking my time and expenses on the go!

Response from developer

Thank you for your review! We're so glad you're finding the new mobile app easy and intuitive to use. We appreciate your feedback, and if you have any more comments or need assistance, feel free to reach out!

Big Improvements

New app is way better than the old one. Quickly get my time in so I don’t have to do it on my laptop every Friday.

Response from developer

Thank you for your 5-star review! We're glad the new app lets you enter your time quickly and conveniently. We appreciate your feedback and continued support!

Simple and intuitive

The app is perfect for tracking time and expenses to projects. It’s nice for when I’m on the train and in transit and I forgot to submit a time entry.

Response from developer

Thank you for your positive review! It's great to hear BigTime makes it easy for you to track your time and expenses on the go. If you have any further feedback or need assistance, please don't hesitate to reach out.

Time and expenses are so much easier now!

I use this to track all my time and all my travel expenses. It’s quick and easy and saves me time daily and lets me get my time in easily and make adjustments when I need to. Much improved from the last app.

Response from developer

Thanks for your review! We're glad BigTime has simplified tracking your time and travel expenses, saving you time daily. We appreciate your feedback and are here to help if you need anything!

Improved productivity with the new app!

From the moment I downloaded the updated BigTime mobile app, I knew it was full of welcome improvements and functionality. Highlights include a user-friendly interface which makes navigation a breeze. It is clean and simple and it's clear that the developers have put a lot of thought into optimizing the user experience.

The customer support team deserves a shoutout too! They're always ready to assist with a smile, making sure any queries are addressed promptly and effectively.

In summary, BigTime is not just an app; it's a productivity powerhouse that has significantly improved my daily routine. I highly recommend it to anyone looking for an app that combines functionality with elegance. Kudos on the improved app!
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Response from developer

Thank you so much for your great review! We're thrilled you're enjoying the updated BigTime mobile app with its user-friendly interface and improved functionality. Our team strives to optimize the user experience, and it's great to hear our support team has been helpful. Your feedback means a lot to us, and we appreciate your continued support!

Less clicks

I could immediately start tracking time and liked that I didn’t have to enter the details until I moved to my next task.

Response from developer

Thank you for your feedback! We're pleased to hear that you found our time-tracking feature intuitive and convenient. If you have any suggestions or need assistance, please let us know!

Keeps me on top of my Time & Expenses

I can easily track my work time to my projects, and being able to use photos and PDFs of receipts keeps me on top of my expense reports.

Response from developer

Hi Cappy, thank you for your positive feedback! We're thrilled to hear that tracking time and managing expenses with photos and PDFs of receipts has been helpful for you. If you have any suggestions or need further assistance, please let us know!

Failure to Save Entries at Launch

From the launch of the app, we have been unable to save entries for time with an error stating "We are unable to save your time entry at this time. Please check your connection and try again." With full cell coverage and wifi connection. At least the previous app worked in that regards.

Response from developer

Hello, and thank you for your feedback. We're sorry to hear about the error you're experiencing with saving time entries. Our team is committed to improving your experience and is actively working to address this issue. We appreciate your patience and support and will be sure to reach back out with updates.

Easy to use

Makes doing expenses on the road really easy - I can do everything from my phone now vs waiting until I’m back at my laptop

Response from developer

Thank you for your review! We're glad to hear that our app has made handling expenses on the go so convenient for you. We appreciate your positive feedback!