NoHrd technology is crap
The linking of the bike to the app crashes often …just not well done
Worst app for best bike
This bike is amazing, and this app was totally phoned in. Better to have no app than this piece of junk.
Better: just make this work with Apple/android fitness apps.
Better: just make this work with Apple/android fitness apps.
App keeps crashing
Uninstalled/reinstalled the app, as well as restarted my phone. Problem persists… please fix
Response from developer
Thank you for your feedback. We would like to help you with the app Please contact our service: Mail: service@waterrower.de Telephone: 05921 - 1798404 A detailed description of the fault and, if necessary, screenshots help us to process your request as quickly as possible.
Terrible app
When it works it is clunky and basic but it is buggy. Hasn’t worked for a week. If you are assuming there will be an app to support your expensive bike purchase, think again!
Update: one month after bringing to their attention the app remains unusable. Horrible customer service.
Update: one month after bringing to their attention the app remains unusable. Horrible customer service.
Response from developer
We are sorry that there is a problem. Please contact our Customer Service. Mail: service@waterrower.de Telephone: 05921 - 1798404
App won’t even load
App is so basic, and there have been many bugs. Now the app won’t even load, leaving me with a very expensive bike with no instrumentation whatsoever. This is a travesty.
Response from developer
Thank you for your feedback. The problem was solved with the latest update of the app.
Metric System ONLY?
Absolutely inexcusable to sell this bike and offer this App in the United States without support for Imperial units/measurements. Unbelievable that this app only supports the metric system. Spend $3,000 on a bike, then have no idea how far you’re riding? No good. This is a simple software fix, and should be done immediately. Once that’s done, this rating will go waaay up, but it’s almost not usable now because it’s essentially in another language for a US consumer.
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Extremely disappointed
This bike is no bargain, the app should be something great, instead it is instable, confusing and imprecise. NoHrd should do something about it.
A total waste
Just bought this bike from Touch of Modern for nearly $3000 and what an absolute disappointment. The bike is nothing special and doesn’t even come with straps for the pedals but I was hoping that the app would help me enjoy the experience a bit more. Suffice it to say the app is woefully disappointing.
1. The app only has an option for the metric system.
2. It has only 21 scenery workouts, shot by some guy with a helmet cam. If you leave the video the app crashes, not saving any of your information. Bored with where you are on the video? No fast forward. Want to check the performance monitor? Your workout is reset.
3. If you leave the performance monitor your workout is reset.
4. No total calories burned. No way to enter your weight, height, BMR to get an accurate calorie count.
5. You have 14 workout videos. Yup, only 14 and that is it.
6. It seems that if you leave any page in the app at the very least your workout ends (even if you are still peddling) and then you have to restart it OR it crashes and then you have to start the app over again and then start over.
In the age of Peloton, which costs almost $1000 less, this is little more than a stylized ornament. If you actually care about your metrics, are serious about your fitness, or even just want to know how many calories you burned on your 53 minute workout this is not the product for you.
1. The app only has an option for the metric system.
2. It has only 21 scenery workouts, shot by some guy with a helmet cam. If you leave the video the app crashes, not saving any of your information. Bored with where you are on the video? No fast forward. Want to check the performance monitor? Your workout is reset.
3. If you leave the performance monitor your workout is reset.
4. No total calories burned. No way to enter your weight, height, BMR to get an accurate calorie count.
5. You have 14 workout videos. Yup, only 14 and that is it.
6. It seems that if you leave any page in the app at the very least your workout ends (even if you are still peddling) and then you have to restart it OR it crashes and then you have to start the app over again and then start over.
In the age of Peloton, which costs almost $1000 less, this is little more than a stylized ornament. If you actually care about your metrics, are serious about your fitness, or even just want to know how many calories you burned on your 53 minute workout this is not the product for you.
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