Killing my battery
It’s regressing!
Can’t link Garmin anymore, poor experience
The app crashes, the sensor stops reading, lost a few sensors due to bugs and customer service is poor.
There is no updates on the app and communication with customers even on discord mentioning that they are interested in fixing the know issues.
It used to work nicely, nowadays seems that there is no care about bugs and customer experience overall.
I like the product, like the concept, been using it for 2 years now and unfortunately I had to take the time to complaint here as it has been super disappointing.
There is no updates on the app and communication with customers even on discord mentioning that they are interested in fixing the know issues.
It used to work nicely, nowadays seems that there is no care about bugs and customer experience overall.
I like the product, like the concept, been using it for 2 years now and unfortunately I had to take the time to complaint here as it has been super disappointing.
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Buggy app
App crashes constantly while adding events. Desperately needs an update
Supersapiens app freezes and crashes
I want this app to work and be fun to use. But mine freezes daily, routinely forgets input just after I type it in, and it sometimes crashes. Entering macronutrients is also not made easy, a good app would let you enter what you ate and calculate the macros for you. I’m stuck between a rock and a hard place. If I did not want the Glucose data so badly, I would bail out immediately. Using iOS 17.1.1 on iPhone 12 with karge memory.
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Great device terrible app
The product is great. Amazing gains to be made and things to be learnt, but the app is incredibly frustrating. Entering meal/sleep/training information often needs to be done multiple times and even then it just disappears. App often freezes and generally is not that user friendly. That really needs to be fixed at the price. I haven’t yet figured out how to export data to training peaks either in a simple way. Does it even do this?
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