It Stopped Letting Me Read The Paper Yesterday
I subscribe through Apple monthly and yesterday it ask for subscription information to read yesterday’s edition. I logged into it through Apple, but it still went back to that subscription box. I checked my account. I was good. I reached out to the Sun Herald. I haven’t heard from them, so I cancelled my subscription. Still, I’m paid up until November 17 th. I hope they respond so I can get this resolved.
Thank you for resolving this issue. I will give another update as it remains resolved.
Thank you for resolving this issue. I will give another update as it remains resolved.
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K:Kay girl :)
Response from developer
Thank you for contacting the Sun-Herald. We apologize for any issue you have experienced with our app. Please email us at wecare@mcclatchy.com and we would be happy to assist with your digital access. Please be aware we do not have access to subscription information if you are subscribed through Apple. We will do our best to resolve this issue. Thank you Wecare Team
Used to reader
No good. Can not get in . Awful. Can not even send review
PPeypeyalexel
Your new update for logging on
It will not take my userid/password, you said I could continue to userid password. The app is on my iPad only and if I use saved passwords on the iPad, it doesn’t work, I have to use the iPhone saved password, to get the app to work and both are exactly the same
LGLa Gato13
The. Worst. App. Ever.
Words fail me in describing how miserable this app is. Even when it worked it had a terrible human interface, but every week I encounter a new outrageous bug. At this point it’s almost impossible for me to read the paper. The newest failure causes the app to quit whenever you reach the end of one article and attempt to swipe to the next one. No worries, though, because the clicking handy App Support button on the Apple App page for the SunHerald app — or trying to find a link to report a bug in the app itself or on the SH web site — leads you on a wild goose chase. There IS no support or bug report for this app. Give up and subscribe elsewhere — these guys don’t seem to be interested in anything other than billing.
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JJ.E.Skinner
No search option for articles
This app gets worse with every update. They need to make changes based on customer feedback. What type of newspaper app does not have a search option to find specific articles?
Aabcann
Response from developer
Our development team is working on enhancing our search feature, there will be a version release to address this issue.
