Review of new Herald Leader update
I can’t even get it to work. Stuck in a loop open then update app open then update app.
Problems
App & Content is missing the whole point!
Can’t access
This new update doesn’t work. My husband and I read on different I pads. I got the update installed on his but can’t get on mine.
User Hostile
Logs you out every time you try to open app. Miserable experience.
Broken app
Even though I have an account and active subscription to this newspaper, I cannot access any story on the app. It always tells me I need to login or subscribe, even though it shows one page over that I have already done both of those things.
In addition, the search feature just doesn’t seem to work. I can type in keywords for a specific article, and nothing will come up. I can put in the exact title of the article, and nothing will come up. It’s just ridiculous.
In addition, the search feature just doesn’t seem to work. I can type in keywords for a specific article, and nothing will come up. I can put in the exact title of the article, and nothing will come up. It’s just ridiculous.
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Response from developer
We are sorry for the experience you had with your digital access. Please contact us customerservice@mcclatchy.com with your contact information as we would like the opportunity to assist you with your request. Thanks, Customer Care
