智障app
智障app
最差嘅POS for 餐飲
所有嘅介面都完全係冇餐廳經驗嘅人創作，有好多反智嘅設計。
Issues all the time
Bindo is flat out awful. They will go offline abuse Friday afternoon, force updates that crash the system, won’t answer when we are having issue. When I once brought up that their average rating being 1.8 stars and they responded “haters gonna hate”. I wish we weren’t punished with a contract with this terrible company.
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Absolute garbage!!!
Garbage
Big thumbs down
Only apologies.. NO SOLUTIONS
No Visible to Inventory!!!
With this app I cannot see my inventory. Only Sales. App is useless
Great system
Been using it for years. They had their growing pains but have made huge strides. Ignore the negative reviews, especially the older ones.
Integrates well with others
I’ve been using this system for 2 years now, and I’m always surprised by its capabilities.
When I was finally ready to launch my website I thought I’d have to look for another system, but I was relieved to find out that I didn’t. My biggest concern was wanting to manage my inventory from 1 platform without having a cookie-cutter website with limited functionality. I’m definitely able to get that done with this system.
Now I have my system hooked up to my accounting software, marketing, software and website, without any off the services lacking any capabilities that are important.
When I was finally ready to launch my website I thought I’d have to look for another system, but I was relieved to find out that I didn’t. My biggest concern was wanting to manage my inventory from 1 platform without having a cookie-cutter website with limited functionality. I’m definitely able to get that done with this system.
Now I have my system hooked up to my accounting software, marketing, software and website, without any off the services lacking any capabilities that are important.
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Great for clothing stores
I am small boutique in Connecticut and I had Bindo for 6 months. What I like about the system that it’s easy to use and I can do everything on my iPad. I love how you can create shirt and split it out in colors, sizes, etc. I forgot what they call that back but it’s great. We love how we can create permission levels to all employees. They have different ways you can create a discounts. Overall I am pleased with Bindo and I will be customers of there’s for a long time.
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Horrible Don't Do business with this
Got the system almost a year and a half ago. Hoping they would have EMV built in support. Every time I call them. Same answer very soon, four more weeks, or waiting on approval. I lost $3000 on chargeback. And they still have yet to come up with the solution. If there's anyway to sue that I would because of the amount of money and time I lost.
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Almost 2 years of torture done!
We started with this POS app in Jan 2015 hoping that they would be all that they claimed to be. At first they were not bad and things we going ok with some crashes and bug issues then they added a restaurant option to the app and all hell broke loose or should I say just broke. They cannot seem to fix the issues they have but keep adding options to the app which cause other MAJOR ISSUES and constant crashes.
Reports are beyond awful and useless, something as simple as what you have on hand and the total products value wholesale and retail should not be difficult. I do not know who designed their reports but definitely not anyone with real life retail or business knowledge.
Printing to the label printer is a joke, yes we can print by item with the 62mm label but we cannot print labels from a received purchase order, they offer an option but the app just crashes, when you are receiving over 500 items that would be the logical way to print labels in any POS system. Also printing smaller labels is now a pain since it crashes after each item and we have to close out the app to do the next label. Our products set up as ounces or lb in the POS do not work after we print labels, so every time we are working on inventory and a customer comes up with a weighted item we have to close out the app and log back in for it to work-we asked them to fix that over a year ago!
The new way to receive or to fulfill an order is time consuming and redundant. We counted 5-7 steps just to mark an order received in Bindo.
The receipt printer (that they told us to buy) since the last update only works one 1-iPad the other will say "it cannot connect since there is already an iPad logged on". There solution was for me to buy a new printer...WHAT? I bought the hardware you told me to buy and it worked UNTIL you screwed it up with an update!
They promised e-commerce 2 years ago, but still nothing or nothing worth paying for!
The phone app is useless and just freezes-up, maybe you can get your daily sales...that's a maybe!
Discounts...let's just forget that one for now, the holidays are coming and I may just throw-up, the last update caused major issues which are not fixed.
My daily deposits-I use a third party and are suppose to go in next day...I pay extra for it through my 3rd party. That stopped happening and it is on Bindo's end, they tried to fix a few months ago, well of course it didn't work-would I expect it to.
Customer emails...HAHA! That use to work to, it does work if they have it connected to their credit card (only some), but other than that we have 1000's in our system and log sales under their name, the emails stopped showing up for receipts when they added the restaurant options a while ago.
We are done with this joke of an app as of January, and are just going to pray to the BINDO gods that we make it through the holidays. Just to let you know we are a 5 year old award winning pet boutique with employees, almost 6,000 items in stock and over $300,000 in sales! We need a SERIOUS POS, do yourself a favor and look to Lightspeed or Shopify.
We also have our own network geek a certified amazing Apple guy who works for our networking company, we are running on an airport and our system is solid & fast. We are very competent and tech savvy! Every piece of equipment we have is what Bindo recommend and high quality!
Final words let the countdown begin to Jan 1st and kiss this POS goodbye!
Reports are beyond awful and useless, something as simple as what you have on hand and the total products value wholesale and retail should not be difficult. I do not know who designed their reports but definitely not anyone with real life retail or business knowledge.
Printing to the label printer is a joke, yes we can print by item with the 62mm label but we cannot print labels from a received purchase order, they offer an option but the app just crashes, when you are receiving over 500 items that would be the logical way to print labels in any POS system. Also printing smaller labels is now a pain since it crashes after each item and we have to close out the app to do the next label. Our products set up as ounces or lb in the POS do not work after we print labels, so every time we are working on inventory and a customer comes up with a weighted item we have to close out the app and log back in for it to work-we asked them to fix that over a year ago!
The new way to receive or to fulfill an order is time consuming and redundant. We counted 5-7 steps just to mark an order received in Bindo.
The receipt printer (that they told us to buy) since the last update only works one 1-iPad the other will say "it cannot connect since there is already an iPad logged on". There solution was for me to buy a new printer...WHAT? I bought the hardware you told me to buy and it worked UNTIL you screwed it up with an update!
They promised e-commerce 2 years ago, but still nothing or nothing worth paying for!
The phone app is useless and just freezes-up, maybe you can get your daily sales...that's a maybe!
Discounts...let's just forget that one for now, the holidays are coming and I may just throw-up, the last update caused major issues which are not fixed.
My daily deposits-I use a third party and are suppose to go in next day...I pay extra for it through my 3rd party. That stopped happening and it is on Bindo's end, they tried to fix a few months ago, well of course it didn't work-would I expect it to.
Customer emails...HAHA! That use to work to, it does work if they have it connected to their credit card (only some), but other than that we have 1000's in our system and log sales under their name, the emails stopped showing up for receipts when they added the restaurant options a while ago.
We are done with this joke of an app as of January, and are just going to pray to the BINDO gods that we make it through the holidays. Just to let you know we are a 5 year old award winning pet boutique with employees, almost 6,000 items in stock and over $300,000 in sales! We need a SERIOUS POS, do yourself a favor and look to Lightspeed or Shopify.
We also have our own network geek a certified amazing Apple guy who works for our networking company, we are running on an airport and our system is solid & fast. We are very competent and tech savvy! Every piece of equipment we have is what Bindo recommend and high quality!
Final words let the countdown begin to Jan 1st and kiss this POS goodbye!
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Frustrations for a Year and gave up
We used bindo from April to December. After trying to be patient with almost daily glitches, errors in reports (it really can't add the data correctly in some places), constantly going down, scales always working incorrectly, and more we finally gave up on Bindo. The interface looks nice, but there are just too many bugs. We have switched to a different iPad pos for our 20+ registers and I no longer have to spend hours with customer support.
The concept is good but the day to day workings of the software still have bugs.
The concept is good but the day to day workings of the software still have bugs.
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Daily aggravation
Where do I begin? It's been one thing after another. Yes, the staff is pleasant and apologetic in response to complaints, but at the end of the day that doesn't cut it. Too many daily glitches with printers, scanner, inventory; plus reports are seriously not up to par. Charts and graphs offered on Bindo's home page don't exist. Bindo needs to suspend operations and go back to the drawing board.
I'm giving it two stars because we can plod through the day with it, and sometimes even print receipts!
Side note: many five-star reviews are from Bindo staffers.
I'm giving it two stars because we can plod through the day with it, and sometimes even print receipts!
Side note: many five-star reviews are from Bindo staffers.
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Almost a winner
Great concept. Nice design. Great features. The inventory control and PO system are good. Their downfall is nothing ever seems to work at the same time. After one year of giving them chance after chance, update after update today broke my back. They did send out a notice that they would be down for ten minutes. It has been 90 minutes and I still cannot not access our customer base or even access my other locations at all. I will wind up going with a less user friendly POS. It is going to take 10% more of my time on the back end but, they have been in business for 10 yrs and I can count on it to work all the time every time.
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Reporting is wrong
Do not use this pos. It's lost sales we've completed, duplicated inventory, not counted returns in our inventory, and has totally inconsistent reporting. We are currently going through a sales tax audit and bindo gives us different numbers for sales tax collected. The sales tax amount from sales tax report does not match the total sales tax collected with daily batches summed up. We thought this would be a great newcomer to the pos arena...it was easy to use. But ease of use does not overshadow the fact that this can't keep accurate track of our inventory. This is a sinking ship. Go with a more established company.
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Big mistake, don't do it!!
Bindo looks good in theory, but that's the only positive thing I can say about it. Bugs, non responsive, many frustrating hours with customer service, every update loses important data, no graphics with reports, slow responses, constant updates that get worse over time. I have wasted valuable time and energy with this program and now I feel stuck and trapped in a contract. I printed out thousands of bar codes which no longer work because they updated the system again. They offered to send me a free roll of printer paper. Biggest mistake I have made in my life as an entrepreneur.
PS. I can tell some of these 5 star reviews are from people who work at Bindo. I recognize their names. Brad L is most likely the owner.
PS. I can tell some of these 5 star reviews are from people who work at Bindo. I recognize their names. Brad L is most likely the owner.
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App is user friendly but equipment you are required to use is shotty
Problems from the very beginning. Troubles keeping scanner, receipt printer, and label printer connected. Constant resets. An iPad that won't work with the scanner. Have to use my personal iPad to make it work. Bindo support team is great. But app support personnel aren't able to fix equipment problems.
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Confused
Been almost a month and haven't yet received a phone call to get my ID. Can't be bothered waiting anymore!! Was looking forward tontrialing it out but it's done absolutely nothing!! Even tried ringing 1800-my bindo but no answer! Not happy!!!!!
DONT Buy BINDO
If I could give this PoS zero stars, I would. Each version brings more bugs. The system constantly crashes; it constantly freezes while trying to accept signatures; most recently, BINDO changed the prices of some of my inventory, causing sales to be rung up incorrectly which cost me money. The response from BINDO was to suggest they could get the issue corrected over night; in the mean time, what about the sales that were already incorrect and the ones throughout the day that would be rung up incorrectly? This isn't just a bad PoS; it is FULL of bugs by the programmers and they seem completely inept at correcting them or preventing future problems. Please don't make the same mistake I did; don't be fooled by the low price. There is a reason this PoS is cheaper than others.
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Great POS
This is a great point of sale app, it is super easy to use and has lots of useful features!
