Top corretora
My suggestion
Currently, whenever a merchant marks an order as paid, the seller's payment details disappear. I don't think this is a good system, and I believe BingX should look into it.
As merchants, we should still be able to view the seller's payment details even after marking an order as paid, at least until the transaction is fully completed. This would help us avoid unforeseen circumstances. For example, after making a payment, a merchant might want to cross-check the seller's account details to ensure that the payment was sent to the correct account. However, if the payment details disappear immediately after marking the order as paid, it becomes difficult to verify the information.
Unfortunately, this issue has caused some people to lose money, and I believe it could be prevented if BingX made a simple adjustment to its system.
My suggestion is that BingX should allow merchants to continue viewing the seller's payment details even after marking an order as paid, until the order is fully completed. Alternatively, BingX could provide a payment details history that remains accessible throughout and after the transaction, so users can review the information whenever necessary.
This small improvement would provide better protection for merchants, reduce payment errors, prevent avoidable financial losses, and make P2P trading safer and more reliable for everyone.
I hope BingX will look into this matter and take the necessary steps to address it.
Thank you.
Response from developer
Dear User, Thank you for taking the time to share your detailed and valuable suggestion with us! To help us escalate your proposal directly to our Product Team for review, please forward your feedback to support@bingx.com. BingX offers bonus rewards for suggestions that are successfully adopted, as we deeply appreciate your contribution to making our platform better. Thank you once again for your support!
Improve Passport KYC Verification Instructions
Please consider updating the verification flow to distinguish passport from two-sided ID cards, or provide a clear guidance on what passport holders should upload in the backside field. This would reduce unnecessary KYC rejections and make the process clearer for users.
Response from developer
Thank you for your constructive feedback. We apologize for the confusion regarding passport KYC uploads. For passports, you can upload the main bio-page again for the "backside" field, or photo of the back cover. We are updating our KYC flow to better accommodate passports. If you need further help, please contact support via email support@bingx.com with your UID.
Iphone seでダイアログが大き過ぎて検索できなくなった。
Response from developer
貴重なご意見をいただき、ありがとうございます。iPhone SEにて通貨検索のダイアログ表示に不具合が生じ、ご不便をおかけしておりますことを深くお詫び申し上げます。暫定的な対処法として、デバイスの「アイコン（プロフィール）」＞「設定（または環境設定）」＞「フォントサイズ」からフォントサイズを小さく設定し、再度お試しいただけますでしょうか。それでも問題が解決しない場合は、UIDを添えてオンラインカスタマーサポートまでご連絡ください。状況を記録し、適切に対応・解決させていただきます。
Grid bot earned 1.4% while I was at work
Onboarding took roughly 25 minutes from download to first deposit including the ID check. No AUD rails, so I buy USDT on a local exchange with PayID and send it across; TRC20 lands in ten minutes. The grid bot is why I stay: an ETH/USDT grid between 3100 and 3300 caught roughly 1.4% last week while I was buried in a client sprint, and the bot screen on iPhone shows each filled grid line 📈
Perpetuals are there if you want them; I keep to spot and small grids. Support answered a withdrawal question in about five hours through the chat.
