Worst customer service ever
I was a 1-year member and was not aware that they activate recurring payments automatically. On day one of second year, I immediately cancelled and asked for refund. No compromise. I didn’t even use it the whole year and now they force me another year to pay. Ridiculous. They just want your money. Customer satisfaction is unknown to them
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Response from developer
Hi, we would like to chat with you with regards to your experience with us. Can you provide us your client ID so that we can reach out? We are sure that your feedback will only help us improve further.
TOTAL SCAM - WARNING TO EVERYONE ⚠️Do not trust this platform.
Xtrade is operating a highly dangerous and fraudulent investment scam. They target vulnerable people using high-pressure tactics.I was contacted daily by so-called "experts" who pressured me into making multiple deposits (£500 on 17th April and £250 on 23rd May). They manipulated the system to show fake profits, driving my balance to £2,346 to gain my trust.Once they had my money, the account manager suddenly claimed to be "ill" and passed me to a "boss." Yesterday, they forced me to open specific, losing positions multiple times, which completely wiped out my entire balance to zero. To make it worse, they asked for my passport for "verification," which is a severe identity theft risk. They have now blocked my number, changed contacts, and enabled disappearing messages on WhatsApp to erase all evidence.I have officially reported this crime to my bank's Fraud Department and Action Fraud (UK Police). I am fighting this legally and will not let them get away with destroying people's lives and health. STAY AWAY FROM XTRADE!
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Fraud
I was encouraged with an incentive to download the app. The incentive never arrived. The app spams push notifications consistently. Trying to get you to deposit and lose your money on their platform.
Abdelazeemwhab
Thank you to my brother Muhammad Al-Kilani for the wonderful and very useful information. I got from him the procedures for registering data and the basics of registering for the second time. Thank you, Professor Muhammad.
Good advise, has strong knowledge.
I’ve traded with Igor, he has always given strong advise, encouragement and I had good results and able to with draw as required.
Happy customer.
Happy customer.
