Improve Passport KYC Verification Instructions
Please consider updating the verification flow to distinguish passport from two-sided ID cards, or provide a clear guidance on what passport holders should upload in the backside field. This would reduce unnecessary KYC rejections and make the process clearer for users.
Response from developer
Thank you for your constructive feedback. We apologize for the confusion regarding passport KYC uploads. For passports, you can upload the main bio-page again for the "backside" field, or photo of the back cover. We are updating our KYC flow to better accommodate passports. If you need further help, please contact support via email support@bingx.com with your UID.
Iphone seでダイアログが大き過ぎて検索できなくなった。
Response from developer
貴重なご意見をいただき、ありがとうございます。iPhone SEにて通貨検索のダイアログ表示に不具合が生じ、ご不便をおかけしておりますことを深くお詫び申し上げます。暫定的な対処法として、デバイスの「アイコン（プロフィール）」＞「設定（または環境設定）」＞「フォントサイズ」からフォントサイズを小さく設定し、再度お試しいただけますでしょうか。それでも問題が解決しない場合は、UIDを添えてオンラインカスタマーサポートまでご連絡ください。状況を記録し、適切に対応・解決させていただきます。
Grid bot earned 1.4% while I was at work
Onboarding took roughly 25 minutes from download to first deposit including the ID check. No AUD rails, so I buy USDT on a local exchange with PayID and send it across; TRC20 lands in ten minutes. The grid bot is why I stay: an ETH/USDT grid between 3100 and 3300 caught roughly 1.4% last week while I was buried in a client sprint, and the bot screen on iPhone shows each filled grid line 📈
Perpetuals are there if you want them; I keep to spot and small grids. Support answered a withdrawal question in about five hours through the chat.
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Não usem Scam!
Response from developer
Obrigado pelo seu feedback. Lamentamos muito pelo inconveniente com o saque. A BingX é uma exchange regulamentada — manutenções temporárias são medidas de segurança, não fraude. Se ainda não consegue sacar, envie seu UID, prints do histórico e mensagens de erro para support@bingx.com. Nossa equipe priorizará seu caso. Agradecemos sua paciência!
