Very slow
I used birdie for many years but recently the birdie services has been very slow and consume data so fast pushing to purchase more data . It did not happened some years back so I don’t recommend birdie anymore . Switching to SOSIM .
Slow and laggy app
Always doesn’t load, especially when abroad trying to fix up different data packages. Inflight roaming charging scheme also isn’t fair, one flight would constitute charging two passes because of timing.
Worst cell provider ever
Their service isn’t capable of even receiving SMS in many countries - they of course don’t mention this anywhere. So good luck if you are away and need an OTP.
Once you stop paying your bill, the number can also no longer receive OTP SMS messages. You have to pay off apparent former charges and then also buy a new service before being able to receive anything
One of the worst products I’ve ever used and it’s not even close
Once you stop paying your bill, the number can also no longer receive OTP SMS messages. You have to pay off apparent former charges and then also buy a new service before being able to receive anything
One of the worst products I’ve ever used and it’s not even close
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Birdie treats existing customers like trash
I have been a loyal Birdie customer for over 3 years.
Recently I discovered that Birdie charges new customers half of what they charge existing customers.
When I requested to switch to the offer that new customers receive, I was told this is not possible.
After looking for new deals, I discovered competitors that were charging less than 1/8th of the cost that I was paying.
After signing up to the competitors' service, porting my number failed as apparently my name was incorrect. At this point, my service had ended.
Birdie forced me to pay $500 HKD ($250 x 2) in order to reconnect my service to receive an SMS in order to port my number. There was no other option to keep my number.
Birdie treats existing customers like trash.
Recently I discovered that Birdie charges new customers half of what they charge existing customers.
When I requested to switch to the offer that new customers receive, I was told this is not possible.
After looking for new deals, I discovered competitors that were charging less than 1/8th of the cost that I was paying.
After signing up to the competitors' service, porting my number failed as apparently my name was incorrect. At this point, my service had ended.
Birdie forced me to pay $500 HKD ($250 x 2) in order to reconnect my service to receive an SMS in order to port my number. There was no other option to keep my number.
Birdie treats existing customers like trash.
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Bugged app, no customer service
Paid for a plan. Registration requires scanning of ID document. But the in app scanner does not work. Black screen. Customer service does not reply. Terrible and a waste of time.
