Все супер
Все супер працює
I cant close the app
This mf app is still open and taking my battery like its not that hard to make app normal not high cortisol bait
Slow app
Please update, scrolling through the app takes forever
Neintuitivne prostredie
Neintuitivne prostredie
Great app
Well working application with big number of options to choose from
chatbot
The stupid chatbot does absolutely nothing and just repeats the same answer
Order
They brought me the completely wrong dish. This is my first time using your services. terrible service. I demand a normal refund for a dish that was not delivered to me.
Notifications
This application create notifications even if notifications are off
App is frozen after delivery
The app is frozen in my iPhone. After the delivery, after my review it still doesn’t close. The pop up stays there, so I need to uninstall the app
Ok
V pohode
In app support
All i can say is that, this app has probably the worst app support i have ever seen, all i can do is talk to a bot who is spamming the same answer all over again, even tho i said many many times that it said estimated delivery time 20-30 minutes, it took them more 2 hours to deliver and when have i asked where is my food, i kept getting same response from the bot , that i should just check reception:), bring back people and not just stupid Ai agents who cant provide any information or fix any problems:) thank you
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!!!
Beria do práce hocikoho, kuriéri nevedia ani nechápu, ako doručovať objednávky na adresu
service
awful service
good prize and service
Works fine but it would be nice to add possibility to cancel order within some seconds or something. I missclick and made mistake - wanted DELIVERY but I have choose PICK UP…and there was no way to change it after paying…finally I directly asked restaunt and dealed with them that they will not produce the meal now, but I will come and get the meal once I will be able to come
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Missing order again on some items
Also unable to copy order notes to new order.
Got scammed
Somebody used my account to order from the app, didn’t get refunded, took them a month, if not more to properly look into the situation, in the end no action was taken, I still don’t know who took 22 euros from my card to order on bistro…in any case they should create a proper call center because the answers by email take them forever. in serious situations like these, this is simply disappointing, makes you think if they even care for the people that use their app. anyone could have been in a situation like this, it is really sad that they don’t look into it, since likely the card information is not being protected on the app as it should be.
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Zrusena objednavka a nevratene peniaze
Bola mi zrusena objednavka a peniaze neboli vratene.
Bug in application
After delivery of order and providing of stars for delivery the application persist opened in top of screen with information about delivery status (iOS 18.5), without possibility to close it permanently…
Nefunkcni
Nejnovejsi aktualizace aplikace nejde na iOS16, ktere je nejvyssi mozne na starsich iphonech. Bez aktualizace aplikace uz nejde objednavat.
Quality
I would expect that they demand or verify quality level of their partners. In case you get disgusting order paid in cash their answer is to contact partner and solve it with them. Partner was arrogant and not open to discuss. Let them collaborate with amateurs, but I refuse to be part of it…
