Trouble Accessing Account!
Jacob solved problem with a professional friendly manner! Thanks!
Jacob McMillian- Customer Service rating is a 5 Star
Jacob McMillian was very helpful and he made it getting my holdings page .. Jason was very sharp at his tasks and was a professional.. Jason exhibited great customer service skills and you should be proud of him
Give him a raise or promotion.
Thank You, Lance Odom✝️🙏
Give him a raise or promotion.
Thank You, Lance Odom✝️🙏
Abby or Abbie - Customer Service rating is a 5 Star
Abby was very helpful and she made it easy to start getting my cash withdrawal.. She was very sharp at her tasks and was a professional.. Abbie exhibited great customer service skills and you should be proud of her..
Give her a raise or promotion.
Thank You, Lance Odom✝️🙏
Give her a raise or promotion.
Thank You, Lance Odom✝️🙏
Response from developer
Thank you for your feedback on Lucas's support! We appreciate you!
Diago
Above and beyond my expectations
Customer service
Ana did a great job addressing my problem and was able to take care of very quickly.
Bitcoin IRA
Great experience and #1 in Bitcoin IRA. Excellent service!!!
Abi
Abi was and is a delight to speak with. Such a pleasant person
Best customer support from Joel
I have talked and discussed the case with Joel multiple times in the past and she is always helpful. She is very knowledgeable and has lots of patience for complicated situations. Thanks Joel
Ana Henry with Bitcoin IRA
She did a great job in assisting me with walking me through the process of receiving the funds from my friends
Estate that had appointed me as executor of his will.
Estate that had appointed me as executor of his will.
Fantastic Service!
Ana Henry was the best — She did a great job. She made the experience extremely easy and took care of my issues quickly. Thanks!
Kudos!!
Kudos to Ana Henry! She helped me understand the security of my account after being the target of a scammer. I feel very confident now that my account is safe.
Great service!
Joelle Tucker and everyone at Bitcoin IRA is great. Always get answers to my questions. This is the place to be for crypto retirement accounts.
Security questions
Good experience. All my questions were answered and support person was very responsive and attentive.
Retired Self Investor
I created my Roth IRA account six years ago and every time I contact Digital Trust for any service information I am blown away by the customer service received. Today, Jacob answered all of my questions regarding a distribution request made last week. My funds were delayed even though the sell was completed the day of the request. Security is always in the forefront of the calls to customer support. His knowledge and understanding of how the system operates were very helpful and I am confident the will be received before the end of the day. Thanks for the help!
Show more
Nice service
Ana handled my question quickly and kindly.
Michelle
Had a concern and connected with Michelle. She was very responsive and attended to my concern accurately.
Excellent customer service
Abigail Ramirez was awesome. Thank you for your help!
Service
Abi helped me out with a phishing call I received saying they were from Bitcoin Ira, which they were not. I called back and Abi gave Great customer service. I feel much better now knowing my data is safe.
Assistance
Abbie
Customer Service
Awesome - Ana (customer service rep) was quick professional, and knowledgeable. I’ve never had issues when calling or dealing with BitcoinIRA folks!
