Unable to register. Don’t download this app.
Dear Bites, I am unable to register my account as the app continuously couldn’t send the otp number to my handphone. The fact that this issue was seen since two years back and is still an issue today is very concerning. Many customers are downloading this app as your app is supposedly linked to many highly visited grocery stores and they can’t even use it well. Please resolve your app’s issues for the sake of the customer and their experience using your app. Thank you.
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Can’t log in anymore
Really annoying - it now forces mw to enter my password whenever I try to use my app at the checkout. When there is a queue, it is just too bothersome to go through Forget Password. When I try to reset my password, the password manager saves my password but the app does not recognise this; and it is a pain having to navigate to the password manager to retrieve it. Giving up now after about 4 tries to reset password
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Response from developer
Hi, we understand your frustration and regret that this has caused you any inconvenience. Could you kindly email us at contactus@thefoodpurveyor.com with your registered email/mobile number so we can assist you further? Thank you for your understanding.
Apple Wallet
Allow us to add the bites card to Apple Wallet. Won’t that make everything simpler? Also, the app needs a major redesign, as it’s way too cluttered, especially compared to other similar apps out there.
Difficult to navigate
This app is one of the hardest and most confusing way to navigate to me. I can’t even figure out how to log in to be honest. It tells me I have to log in but I can’t locate where that is. Is a nightmare to use. I use a photo of my membership barcode to scan during purchases but when I want to find out and redeem my points now it is so difficult to access
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Impossible to update any info
not user friendly in terms of allowing user to update their profile or details. No indication in appstore to update the app, most of the functions or new promotions have problem loading. Staff blame it on poor internet signal and blame user for not relogin in. After re-login nearly half of points expired and gone. Frustrated.
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