Problem accessing the cart
Please review the bug in the app, the cart cant be loaded. The page just went blank and can’t proceed to purchasing
Can’t buy anything
I can’t even buy anything even if I wanted to. It goes up to the point when I click “Checkout” and a blank overlay opens over everything and there are no buttons to tap to proceed with the purchase.
This HAS TO BE FIXED NOW.
This HAS TO BE FIXED NOW.
Supporting their competitors
I have tried to use this app at a number of occasions, and only once I have managed to get an order completed and delivered.
It continues to drop out after signing in, and recently I simply haven’t been able to complete my orders. Their support working hours is beyond my comprehension as they normally are off in the evening, Sundays and public holidays.
I haven’t used it for a couple of months but I did inform the customer service that I will place my purchase with their competitors.
If they are unable to do it well, then don’t do it. Close the app together with their department and save the money. Better than upsetting consumers 🤷♂️
It continues to drop out after signing in, and recently I simply haven’t been able to complete my orders. Their support working hours is beyond my comprehension as they normally are off in the evening, Sundays and public holidays.
I haven’t used it for a couple of months but I did inform the customer service that I will place my purchase with their competitors.
If they are unable to do it well, then don’t do it. Close the app together with their department and save the money. Better than upsetting consumers 🤷♂️
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Late delivery
Even though you pick a delivery time slot, expect the delivery to be late. For RM8 delivery, this service is unacceptable. You’re better off getting into your car and driving there or use the Grab app and order from Jaya Grocer.
My cart keep on missing
Im shopping on the app but items placed in the cart keep on missing. Fix the bug!
