BitMart User Reviews

Customer Experience

Positive experience52.0% of reviews
Neutral1.5% of reviews
Negative experience46.5% of reviews

~ Based on 1,122 written reviews from the US App Store.

What users say

Is BitMart Safe?

BitMart: Buy Crypto & Stocks has mixed safety signals based on user ratings. AppsHunter Safety Score for BitMart is 58/100.

This assessment is based on 3,431 user ratings, with an App Store average of 2.9/5.

Safety Analysis

44.9% of ratings point to a safe experience
3.2% of ratings suggest some concerns
51.9% of ratings point to a risky experience

~ Based on 3,325 App Store ratings for BitMart.

Is BitMart Legit?

BitMart: Buy Crypto & Stocks appears to be a legitimate app. AppsHunter Legitimacy Score for BitMart is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Warning

Use at own risk. Withdrawal of funds is a hit or miss. I attempted to withdrawal funds 10 days ago, submitted 2 troubleshooting tickets, and no response back. Funds are still not withdrawn.

Easy to Use

Easy to use app.

Can’t withdraw!!!

The title says it. I’m trying to withdraw the coin that I have it on app no succes. Costumer support non existent. 24/7 chat saying that nobody home. Like how we supposed to work with this

Unable to remove XRP for months

I’ve been trying to remove 628.76 for several months now. I have opened help tickets with no response.

Nice platform just lately. It’s always out of service.

Awesome

Two spot grids on alts, low drama

A colleague at the clinic told me to type LETSGO when I registered in February, and the welcome bonus, a modest slice so far, showed up after KYC and my first deposit. Dental assistant in Adelaide, after better alt coverage than the local apps offer.

Getting AUD in means a PayID purchase of USDT at a local exchange first, 10 to 15 minutes end to end. I run two spot grid bots, ADA/USDT and LINK/USDT, and combined they've pulled around 1.2% a week in this chop; the bot tab shows realised profit per grid, which is what I check on my lunch break 🙂 0.1% on spot. Futures with big leverage exist here and I leave them alone.

Tax time was a chore because the trade CSV needed cleaning before my accountant could use it. Otherwise steady since the winter update.
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It’s scam please help us

You can never withdraw

All my cryptos are frozen

It’s frustrating to find out that my cryptos on BitMart are frozen and I can’t sell nor trade nor transfer to another wallet. I felt I got robbed by this app. I lost all my money on this app. Stay away. They will take your money.

Withdrawal frozen

Withdrawal request has been frozen since July 31, 2026 with no reply or update at all. I requested the withdrawal immediately after seeing the announcement. Sent help tickets and still no reply or update at all.

Withdrawal is prohibited

Freeze your money for no reason and prohibit you from withdrawing money.

Give us back Lunc on the listing

Give us back Lunc on the listing

they scammed me

I have topped up money in the virtual card , after world cup that virtual card went missing from the dashboard and now i cant use the money i have or withdraw !! I can promise that they are nothing but cheater

New on BitMart

I am new on BitMart it seem look good place to trade

Withdrawl

Cannot withdrawal my money

Scamming app

Mfk dogdevekoper made this app to scam with people . i have topped up my account with usd and they removed the cards from my account . i cant use those topped up usd in my account. I will find out the owner mfk and sue him surely!!

Bad Crypto Business

1 Star - must read!

This exchange is closing down as at 26th July 2026. They are holding current users money and won’t allow us to withdraw or move funds! Furthermore there support chat team are now unresponsive. Iv sent emails to support and legal teams! Seems the exchange is running away with everyone’s money! DO NOT DOWNLOAD THIS APP. Do your research my comments are valid!
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Awesome App!

Great transactions!

Great Exchange

My favorite exchange sad to see it closing🥺

Great Exchange

Awesome & Easy to use!!!!

You shouldn't sell. Nothing but losses. What a scam. no debe vender. solo perdidas. que fraude

This BitMart app won't let me sell. It made me lose 10k. esta app de bitmart no deja vender. me hizo perder 10k..