False marketing
Doesn’t work with crypto.com
🚨 WARNING: Bitsgap’s System Failure Cost Me Money – And They Refuse to Refund! 🚨
I trusted Bitsgap to help manage my trades, but instead, I suffered a $1,385.58 loss due to a technical failure in their system.
🔹 When I tried to cancel a trade, Bitsgap failed to execute the cancellation properly.
🔹 Instead of owning up to their mistake, their support team offered me a one-month subscription—which is worth a fraction of my loss.
🔹 When I insisted on my rightful refund, they started ignoring my messages and delaying the process.
Why This Is a Huge Red Flag 🚩
• If your money is lost due to their system’s failure, they won’t take responsibility.
• Their idea of “compensation” is giving you more subscription time instead of returning your lost funds.
• When faced with legal arguments, they just stall instead of resolving the issue.
💡 Would you trust a company that doesn’t stand behind its own platform failures?
I’m not the only one facing this kind of issue, and I won’t stop exposing it. If you’ve experienced anything similar, share your story.
📢 The more people know about this, the harder it will be for them to continue ignoring their failures.
🔹 When I tried to cancel a trade, Bitsgap failed to execute the cancellation properly.
🔹 Instead of owning up to their mistake, their support team offered me a one-month subscription—which is worth a fraction of my loss.
🔹 When I insisted on my rightful refund, they started ignoring my messages and delaying the process.
Why This Is a Huge Red Flag 🚩
• If your money is lost due to their system’s failure, they won’t take responsibility.
• Their idea of “compensation” is giving you more subscription time instead of returning your lost funds.
• When faced with legal arguments, they just stall instead of resolving the issue.
💡 Would you trust a company that doesn’t stand behind its own platform failures?
I’m not the only one facing this kind of issue, and I won’t stop exposing it. If you’ve experienced anything similar, share your story.
📢 The more people know about this, the harder it will be for them to continue ignoring their failures.
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Okay
The app does everything it should, but the overview could be much better.
Not all functions can be found immediately.
Some overviews of bot activities are not displayed, only a constant loading bar.
You get the feeling that the app is still in its infancy.
An iPad-optimized version would also be nice.
Not all functions can be found immediately.
Some overviews of bot activities are not displayed, only a constant loading bar.
You get the feeling that the app is still in its infancy.
An iPad-optimized version would also be nice.
Show more
Horrible
Too poor AI algorithm. It always return losses. Lost my subscription fee.
Great app but!
Update: same issue as others. Even once I set up biometrics it keeps logging me out and asking me for a password or to approve login via email.
Response from developer
Hello, Kl81! Thank you for your feedback. We're sorry to hear about the login issues. Please contact our support team for assistance.
