BIXI User Reviews

BIXI
BIXI
Lyft Bikes and Scooters, LLC

Customer Experience

Positive experience49.7% of reviews
Neutral5.0% of reviews
Negative experience45.3% of reviews

~ Based on 342 written reviews from the US App Store.

What users say

Is BIXI Safe?

BIXI appears mostly safe based on user ratings. AppsHunter Safety Score for BIXI is 77/100.

This assessment is based on 159 user ratings, with an App Store average of 3.9/5.

Safety Analysis

71.7% of ratings point to a safe experience
0.6% of ratings suggest some concerns
27.7% of ratings point to a risky experience

~ Based on 159 App Store ratings for BIXI.

Is BIXI Legit?

BIXI appears to be a legitimate app. AppsHunter Legitimacy Score for BIXI is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Facile et simple

App facile, rapide et simple.

They’ll take a security deposit and don’t give it back!

I’ve never waited this long in my life to receive a security deposit back, especially for a bike that I rented for 30 minutes! Avoid this service, their billing is sketchy.

Lent

C’est extrêmement lent! Ca prend environ 1 minute à ouvrir l’application, 30 sec à ouvrir le scan …

works

it does work yes and it’s practical

congrats

smoothest app I use daily. well-designed. hats off!

BIXI is the Best!

Came to Montreal for a few days in early September and was able to permanently park the car for about $12/day and get a BIXI pass for the month (planning to return in a couple of weeks), which I used every day. Used the regular bikes for shorter hops and switched to e-bikes on longer days—and at the end of the day before climbing hills! Downloading the app, creating an account and keeping track of extra expenses with the e-bikes were simple and painless. Its no wonder this trailblazing system is the gold standard for the rest of the bike-sharing world. So many people on bikes and great bike lanes mean Montreal can have more pedestrian streets too. What’s not to love about this city? (That’s a rhetorical question, ok? Haha)
Show more

Ne fonctionne pas du tout

Médiocre

App would not let me rent two bikes.

I wanted to get a 2nd bike today for my wife. I scanned and unlocked the first one no problem. But then tried everything I could to check out a 2nd bike, but there was no way to do it. The help chat bot said to click the group button but that button did not appear anywhere.

Quelques bogues

J’aime l’application et sa convivialité mais il y a parfois des bogues sur l’exactitude de la disponibilité des vélos aux stations et des lenteurs lors du scan de code QR. Parfois le vélo scanné ne débarre pas.

Bixi rip off

I was charged $24 to ride a bike for 1 1/2 hours. wow! Expensive tourist trap.
I did not know you pay by the minute. This was a very expensive bike trip. Do t use Bixi. Go to a bike shop and rent a bike. Go to Beubien in Rosemont or Cherrier and Sherbrooke.

Constant issues unlocking the bike

Impossible to buy a day pass and unlock a bike right away. It takes 10 attempts to actually get a bike…..

.

J’ai donner 5 mes pour le payment Jaime pas j’ai fais 45mn sur Bixi il mon. Élever 15$ avec les tax mes c bien

Je vous recommande

Facile à consulter ,

Des voleurs

Voleurs

Not working

Application crashes all the time, and doesn’t accept my cvv number to pay. Wasted my time with this service

Fantastique application

C’est un charme d’utiliser cette application!

Terrible

Half of the time :
Scanner doesn't work, bixi won't get out of the bike lock, the app is glitching. Very very frustrating

No refund issued even after weeks

They are not returning the authorization money. They charged 200 for 2 cycles and didnt even returned yet. Worst service ever.

Fonctionnel mais déconnexion incessante

L’appli permet facilement de trouver les vélos partout en ville.
Mais une récente mise à jour provoque une déconnexion à chaque nouvelle ouverture , ce qui est vraiment pénible pour l’expérience

waste of money

app is terrible. won’t load half the time or bike won’t be available. don’t waste your time and money