BIXI User Reviews

BIXI
BIXI
Lyft Bikes and Scooters, LLC

Customer Experience

Positive experience50.3% of reviews
Neutral4.5% of reviews
Negative experience45.2% of reviews

~ Based on 314 written reviews from the US App Store.

What users say

Is BIXI Safe?

BIXI appears mostly safe based on user ratings. AppsHunter Safety Score for BIXI is 77/100.

This assessment is based on 159 user ratings, with an App Store average of 3.9/5.

Safety Analysis

71.7% of ratings point to a safe experience
0.6% of ratings suggest some concerns
27.7% of ratings point to a risky experience

~ Based on 159 App Store ratings for BIXI.

Is BIXI Legit?

BIXI appears to be a legitimate app. AppsHunter Legitimacy Score for BIXI is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

log out bug

The app is a bit buggy, occasionally it will forget to end the timer on the bike and it will often log me out of my account when I’m done a ride. I’ll get “login detected” emails, it’s annoying . Pls fix it

App is great free Palestine

Bikes rule. End the genocide.

Points Bixi

Ne reçois pas les points ami Bixi une course sur deux.

De plus toujours avoir sa clé physique. Cette année sur en moyenne 20 utilisation j’ai au moins 1 bug et le vélo ne débarre pas avec l’application.

Setting up is frustrating

Requires a ‘pass’ fee just to open an account and activate the app. No connectivity to your Apple wallet and the camera feature to input your credit card number freezes the app — meaning you’ll have to restart the registration process again.

Great functionality for a great service

App works perfectly for its purpose

No invoice sent, often can't park,freezes often

After usage, you don’t receive an invoice by email or see the amount charged in the app. Instead, you get a surprise on the 20th of the month — and it can be an unpleasant one, such as a charge because your bike didn’t register as properly docked. On top of that, you can come home only to find no available parking spots at the five nearest stations, forcing you to walk 30 minutes after docking your bike further away. The app frequently freezes after scanning, requiring you to close and reopen it and try several different bikes before one unlocks. During events like festivals and fireworks, parking is unavailable, and even if you’re lucky enough to find an employee collecting bikes, you still have to wait in line to dock yours. Better to buy a bike.
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Très pratique

Les vélos sont en bon état l’application est très efficace pour trouver et rendre un vélo ! Bref rien à dire quand on a essayé on ne peut plus s’en passer

Note

Top !

Des fois

Seul chose les bornes sont parfois pleine et on doit trouver une autre piur deposer

Love BIXI!

Great bikes and an essential service. Big thanks to BIXI!

Dépôt de $100

Je vais plus jamais utiliser bixi à cause du dépôt de $100 PAR vélo, ce qui prend presque DIX jours à rembourser. Si vous êtes aussi inquiet de se faire voler vos vélos. Vous avez dejà nos informations de carte crédit. Chargez la personne SI le vélo n’est jamais retourné à place bande de génies.

App très bien mais beaucoup de station vide

Dans mon secteur dans les journées 0 vélo de disponible

Top service

Très pratique à Montréal

Regard de France

Liberté et efficacité dans les déplacements au quotidien lors de mes voyages à Montréal

Best way to get around MTL!

App is easy to use, complements the ease of using the bikes really well. Love it!

Normal service

Serius iisue of availability the big area of eastern Montreal

Trajet?

Il n’y a pas de possibilité intégrée dans l’application pour faire un trajet d’une station à une autre. Ça rend les déplacements parfois compliqué 😔

Excellente idée pour aller à Montréal!

Avoir les Bixi à Montréal, ça a été une superbe idée ! Ça me sauve du temps et ça me permet de faire l’exercice en même temps! Plusieurs bornes disponibles!

Makes you pay but won’t unlock bikes

This app was working fine but recently it just takes my money and doesn’t unlock bikes at all

Unexpected $200 charge!

I rented two bikes one for me and another for my friend, the price shown was 3-6$. Only to be surprised to be charged with a $200 security deposit on a Thursday and today is Saturday and still haven’t received it back in my bank account! Absolutely terrible, never using it again!