BJ's Restaurants User Reviews

Customer Experience

Positive experience32.9% of reviews
Neutral10.5% of reviews
Negative experience56.5% of reviews

~ Based on 237 written reviews from the US App Store.

What users say

Is BJ's Restaurants Safe?

BJ's Restaurants appears mostly safe based on user ratings. AppsHunter Safety Score for BJ's Restaurants is 81/100.

This assessment is based on 10,055 user ratings, with an App Store average of 4.1/5.

Safety Analysis

75.7% of ratings point to a safe experience
5.6% of ratings suggest some concerns
18.7% of ratings point to a risky experience

~ Based on 9,943 App Store ratings for BJ's Restaurants.

Is BJ's Restaurants Legit?

BJ's Restaurants appears to be a legitimate app. AppsHunter Legitimacy Score for BJ's Restaurants is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is terrible

Order history was erased negating points earned.

One of our favs

We’ve been coming to BJs for a long time here in Lewisville. The food is consistently good and the happy hour specials are great and happy hour in the bar area during key games. Reward program is easy to get $10 rewards. Better than 54th for sure. No even close.

Super easy

This app was very easy to use. So convenient to pay my check this way. The food and the service was great. I had the cherry salmon. It was awesome.

The app is the opposite of how their beer tastes

The service at BJ's is awesome, the beer is awesome but the app is totally inconsistent. Shows receipts weird and doesn't keep track of your actual points.

Best Restaurant

The variety of beers are excellent! The burgers are also excellent! This is my favorite place for getting a good burger!! The best burger to me is the Hickory Brisket Bacon Burger impaired with Jeremiah Red beer!!
And using the app is a very easy way to pay for our meal.

Cannot Pay

Cannot pay when placing an order or when dining in. There is a weird array error.

Wrong Location Bug

This app will switch the pick up location without warning.

IT IS AMAZING

so i was here with my friend and we got the pazokie ❤️YUMMMMM😛

Increíble

El lugar es increíble y la comida más. Amo los especiales de cada semana

Most Inclusive App!

I’ve been using the app about 7 years … it always works and it’s smooth. Wish all Apps were this complete!

Couldn’t pay

App didn’t work tried all credit cards no one went through. Not sure if it was because I was also using a gift card. It’s been a while since I’ve ordered using the app and now remember why since it doesn’t work letting me pay. Ended up ordering elsewhere.

Great as expected!!

BJ’s is our place of choice to get out of our busy routine as realtors. When we think of a quick bite or a drink or both, BJ’s always wins. The prices are reasonable, the food is good and the service is the best, Carlos is always great and we highly recommended this place to our friends, thank you and keep up the good work!!
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Glitchy and Crashes

So many issues each time when trying mobile pay, and don’t even try to use gift cards, will fail every time. Even the staff are aware of how bad the app is!

Great every time

Consistently good food and service. Been coming to Bjs for years. Love the Jeremiah red and the classic combo pizza.

Lost $40

On 8/1 afternoon there are $40 rewards money in my account, by 8/2 morning, it’s all gone, I reached out to customer service, he said he could not tell what happened, so far no one called me back to tell me what happened

Great app

I like the restaurant and the app. Only thing I do not vibe with is it only shows you 18% and up tips. It should start at 10% tip, then 15%. Both which is the traditional range.

App

Fast and convenient easy to navigate

My phone is too old

I’ve been using the app for years. But recently I can’t open the app because it says I need to upgrade my ios. But I can’t.

Delete

The app charges you 12% for a delivery fee and then an additional service charge on top of that. None of that money goes to the driver so after you end up tipping service fees end up costing about 30% of your total order. That is ridiculous. Using an app should be more convenient for them because it removes any human interaction. It shouldn’t cost 15% of your bill in fees just to use an app. Deleting.
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Useless now

App soft locks itself on iOS 17 by telling you to update to a different version, despite the app loading in the background. So basically can’t access my rewards anymore. Great.