BKLYN Library User Reviews

BKLYN Library
BKLYN Library
Brooklyn Public Library

Customer Experience

Positive experience61.4% of reviews
Neutral4.5% of reviews
Negative experience34.1% of reviews

~ Based on 44 written reviews from the US App Store.

What users say

Is BKLYN Library Safe?

BKLYN Library appears mostly safe based on user ratings. AppsHunter Safety Score for BKLYN Library is 79/100.

This assessment is based on 85 user ratings, with an App Store average of 4.1/5.

Safety Analysis

74.4% of ratings point to a safe experience
2.4% of ratings suggest some concerns
23.2% of ratings point to a risky experience

~ Based on 82 App Store ratings for BKLYN Library.

Is BKLYN Library Legit?

BKLYN Library appears legitimate, with a few gaps. AppsHunter Legitimacy Score for BKLYN Library is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless

Now, what in the hell is the purpose of this app if I’m redirected to a mobile website where I then have to sign in again and then I’m redirected to another site for an e-book where I then have to sign in again?

Edit: glitch fixed /[old:Broken]

Redownloading it fixed it. Thanks. App is solid.

[old review: Just have to write this because the app is currently broken. Message me when you fix it and I’ll change the review. I can’t renew my books. The page is simply blank. Now they’re overdue.]

So helpful!

Made checking out books so easy

Amazing

One of the best apps. Makes finding, requesting, and checking books out super easy.

Excellent

App is excellent. Intuitive, looks great, never have issues finding what I need or managing my account.

Awful.

The old app was perfectly functional and the mobile checkout was instantaneous. This app just stops working entirely after a while. I’ve had to delete and re-download it every month or so since its launch: it becomes slower and slower until it finally stops loading entirely. Delete. Re-download. Rinse and repeat. Also mobile checkout now involves about twenty seconds of buffering per book, which is annoying when you’ve got a big stack. Please fix or bring back the old app!
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Response from developer

We understand the frustration and apologize that you're experiencing these issues with our mobile app. This is not a typical experience for our patrons. A reinstall usually resolves the issue. Can you email ( webservices@bklynlibrary.org ) us more information such as iOS version and iPhone model, so that we can work on fixing this. Thank you.

Essential

The perfect way to check out and renew books, place holds and monitor their status, and even find out information on library locations and the programs and events taking place there. I really appreciate the capability to make multiple accounts.

Great app for your Library Needs

This app is the one stop shop for everything you need from the Brooklyn Public Library. Easy to use and navigate. Highly recommended if you are a BPL patron.

Essential

This app’s previous version was already stellar. You can renew, place holds, check out books using your camera. The coolest function is being able to pull up titles in the BPL catalog by scanning a book’s ISBN barcode with your camera. Great way to place a hold on that $36 hardcover you come across at a bookstore! The new version lets you track your ebooks as well, which is a game changer. I can now place holds and check out ebooks in the same app. Incredible. This is the most useful app I have.
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Makes using the library easy!

Useful way to access my library account and place holds on books and ebooks. I love the function to scan and checkout materials straight from my phone camera!

Easy to use

Easy to use, the feature of checking out your books in the app using your camera is great!

Sooo much better

This app is such an improvement on the old one (which, tbh, I still had a soft spot for). Search is much improved especially, and it looks nice! A joy to use.

One stop library shop

I use this app for everything library - my TBR list, mobile checkout, placing holds… it’s awesome! Really functional and easy to use.

Great Resource to Have!

I love using this app to place holds and check out books at my local branch. It’s super easy and quick to use.

Love the upgraded app, BPL!

So much better functionality!

Why age restricted?

Great app generally.
But why this app is 17+ ?? So my daughter can’t place holds

Changed my life

amazing app wow!! lets give a hand to the hardworking developers who made this wonderful app ❤️🥺👍

So convenient!

I love being able to pull up my library card on my phone! Thanks BPL!

Great App

Love the new app and being able to check out with the book in my hand right from the stacks. Also seeing my reading history and being able to make my own lists!

Great app!

So great to read ebooks within the app and find hard copy books when ebooks have a hold. Lots of improvements since the initial launch, thanks!