Great — if your IT aren’t monkeys
I used this at my old job and it never ever worked right. New job, guess what “we use BB Work”… great…
BUT it works so much better here that I have to give the five stars. I asked why and they said the server has to be set up right, when notifications and stuff don’t work it’s the IT’s fault.
BUT it works so much better here that I have to give the five stars. I asked why and they said the server has to be set up right, when notifications and stuff don’t work it’s the IT’s fault.
Unable to open app
After updating to iOS 26.2 the work app is unable to get past the authorisation stage. Opens UME App Store page rather than the ume app.
UME app itself is fully compliant.
Left me with no access to emails while away on business.
UME app itself is fully compliant.
Left me with no access to emails while away on business.
You’ve got mail
Consistently gives me the wrong number of unread emails. Turn notifications off.
Terrible performance
This latest update really made this app unusable. Notifications take much longer to be delivered, and when you open the app, it says “updating” but nothing happens even after several minutes. This is unacceptable for professionals that need to be responsive and rely on their emails to work.
Icon Incompetence
Latest version switches to a bright white icon with no alternate for dark mode
App Icon Dark Mode Not Supported
The latest app icon design change does not support a dark mode icon.
No alerts processing
New Ios update removed notifications. Please resolve asap
Watch app never works
There is a watch app that doesnt show any emails or appointments. Ok
Generally Poor
The app doesn’t start well - often hanging after authenticating or insisting on a password even though Face ID is enabled. Integration with other apps is poor (i.e pdf markup app is… buggy today the least). Functional but not a smooth user experience
Not user friendly app
Does not support folders sorting
Watch screen shows the BlackBerry icon
I loved it, I could see what email I got without grabbing my phone or needing and extra hand, then an updated rolled out. Now it shows the icon and I need a 2nd hand to scroll and see who the email’s from, almost makes it not worth having on my watch.
Horrible app
The badges don’t work at all. Say I have 10 new emails show in badges in the morning. I open the app and view emails and the badge total clears. Then every time I get emails throughout the day those emails add to the 10 from the morning total and I could end up at 100 emails at the end of the day. I could have read all of those emails on my desktop and even deleted some and that total keeps adding up. I had a badge count of 500+ last week before they miraculously cleared! Now they are starting all over again. It’s ridiculous!
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Alerts
Please considering separating alerts for new mail from alerts for upcoming events. I reduce too many emails each day to have my Apple Watch or phone vibrate every time I receive an email. I do like to have that alert for a reminder of an upcoming meeting. Would be great if you could select which feature has an alert.
Thanks
Jeff
Thanks
Jeff
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Worst App of All Time
CONSTANT issues. And whenever there’s an issue the only fix is to delete and redownload the app, which involves calling my company help desk and getting a super long login keys and then resetting all the preferences in the app (like why ON EARTH are the fonts different on mobile???)
I hate this app so so so so so so much.
I hate this app so so so so so so much.
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Appalling again
Whatever the last release was supposed to have done it has basically bricked the app on an iPhone 11. Utter incompetence.
Widget is awful and tasks are separate
Not a very well thought out app. The widget for Apple shows only 2 or 3 when there is tons of room to show more. Instead they give you blank space. Tasks are a separate app. This app gives you the bare minimum functionality.
Bug fixes needed
Used to work just fine - now every time I open the app I have to wait 5 mins for it to load, all the while staring blankly at a spinning circle. Not exactly business-friendly.
Not synched since last 2 months
The app has not synched since last 2 months. I don’t know whether I should uninstall it since I am losing mobility with this app. Very bad support.
Uninstall and reinstall
Every couple of days I’m having to delete the app and reinstall the app because it locks up and won’t connect.
Notifications stopped working
Suddenly stopped receiving notifications. Please fix this issue
