Blackboard User Reviews

Customer Experience

Positive experience14.2% of reviews
Neutral13.4% of reviews
Negative experience72.4% of reviews

~ Based on 2,058 written reviews from the US App Store.

What users say about Blackboard

Is Blackboard Safe?

Blackboard appears safe based on user ratings. AppsHunter Safety Score for Blackboard is 92/100.

This assessment is based on 442,980 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.4% of ratings point to a safe experience
4.0% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 442,980 App Store ratings for Blackboard.

Is Blackboard Legit?

Blackboard appears to be a legitimate app. AppsHunter Legitimacy Score for Blackboard is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

poor mobile optimization

several of the tabs just don’t show the full text on the screen and you have no way to resize or change orientation to even make it work. the in app browser is a mess and you are never getting up to date info that is available on web.

Genius

Came back to lower my rating of this God forsaken app. Whoever programmed this app for IOS has the IQ of a goldfish, except that may be an insult to goldfish. I do not know you, but I hate you.

Good

Very nice and easy to use

Wont let me review links to onedrive in Blackboard from Instructor in phone

Wont let me review links to onedrive in Blackboard from Instructor in phone. I keep logging in and click on the class and try to click on the onelink and keep being asked the password just to get failed and cannot access page come back later. I can access my other classes. I also dont like the layout for the Fall semester as when I log in I keep getting 8 other classes on top of list and my current classes are not on top.
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a worse version of canvas

a worse version of canvas

The app sucks

Computer is great but the app sucks. You can’t view most assignments or practically anything. I’m lucky if I can even get messages or anything else to pop up. I’d rather canvas

Deleting comments but not fixing the app

You guys are doing everything but fixing the app such an amazing team you guys have. Did they happen to have their application from temu or shein? Doo doo app L developers. Even a roblox game developer can fix bugs better than the goons you hired. And also causing people to get 0s on assignments due to the app not notifications not being fixing and us not being able to even access the class. Such an amazing company. How much money did you squeeze out of your investor just not have this app work? Was it amazing. Are you proud of yourself? Are you perhaps missing a chromosome too? Time to spend the magic 8ball cause at least that works. W developers. W company. W doo doo app. Probably made the app to rage bait and fail other students to prevent the statistics from growing. Maybe you guys are just in the business to prevent people from hopping on and checking for their information so they can fail and deleting the in depth reviews so the company credibility doesn’t get tarnish such an amazing team you guys are. Very proud I am is what your parents never said to you.
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Horrible app

I click on notifications regarding assignments and always get an error page. I click on assignments on the calendar and always get that same error. Why can’t I use basic functions on my app? I always have to manually go through the entire course to get to said assignment. Fix your app 🙏

FIX

As of now you can’t login on the mobile app or browser. This is a set back for students without computer access

Never works properly

The iPad app version keeps saying that I’m not enrolled in any courses and just shows me an empty screen, while the web version works perfectly

Such a backwards app

Why do they make using this app so difficult? Is being a college student not hard enough? My biggest gripe is the imbedded “browser”, it’s hard to even call it a browser, the way they show the imbedded links is so backwards, why must I go to the very start to get out of a link, it’s like they don’t understand that you’re able to go back and forth between web pages freely, and have been able to for about 30 years. I’m not even asking for a swipe gesture, just give me a back and forward button to flip between website pages, and while you’re at it allow us to open links on external browsers, don’t need to make it a default setting, just give us the option. Thank you for making my life that much more difficult blackboard
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Stealing money

Awful mobile support

Log in

When I login from my iPhone, I get an option to sign in using other methods using passkeys and it never works. It’s almost as though there is a glitch.

Buggy and hard to navigate

The app is hard to navigate as it is really sensitive when scrolling/tapping the screen so it’s easy to misclick. The bar at the bottom always disappears too so it’s hard to back out. Additionally I always get error messages when trying to access content on a course, and it is slow even with good WiFi connection.
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Don’t open links

using a one star review to maybe hopefully have someone read this: When opening a link to a separate website, article, etc. it opens in the app without any way to get back to blackboard. You have to reload the app, re-launch a course or program, and then find your way back to where you were. It’s such a nuisance
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Actively makes being a student 10x harder

The app is so poorly laid out and difficult to use. You can’t view the same information that is present on the webpage. It’s also extremely glitchy and I hate it.

Gets the job done-kinda

The app is great in the sense that it gives you access to your classes and allows you to post discussions. However, I hope you have decent reading comprehension and can make works out because there’s no moving the page over to see the rest of the words. And if there is a link with what is posted but the words continue past your view of the screen, no luck for you because there’s no way to turn your phone landscape or glide the page over to view the other words. Oh, and don’t think about starting an assessment, that won’t be happening either. But discuss away friends. 🙃
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doesn’t work

on iphone, it doesn’t work! try to press anything and it freezes the app!

تميّز التجربة التعليمية ✨

تجربة تعليمية تليق بصرحٍ أكاديمي عريق، فكل الشكر والتقدير لجامعة الملك عبدالعزيز والقائمين على هذا التميّز

Trash

This app doesn’t even work. I try to view my courses and consistently get a message that says “there seems to be an issue on our side. Please try again later”. None of my other apps have any issues. I’ve had to delete and reinstall the app every time I try to submit assignments. No help articles or customer service chat is readily available.
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