Blackboard User Reviews

Customer Experience

Positive experience14.2% of reviews
Neutral13.6% of reviews
Negative experience72.2% of reviews

~ Based on 1,966 written reviews from the US App Store.

What users say

Is Blackboard Safe?

Blackboard appears safe based on user ratings. AppsHunter Safety Score for Blackboard is 92/100.

This assessment is based on 440,171 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.4% of ratings point to a safe experience
4.0% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 440,171 App Store ratings for Blackboard.

Is Blackboard Legit?

Blackboard appears to be a legitimate app. AppsHunter Legitimacy Score for Blackboard is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

UI and usability trash

If it weren’t for my school using this platform over something like canvas I wouldn’t use this app at all! I hate logging in every time I open the app and sometimes when I try to login it does nothing. As someone who’s studied UX/UI in my opinion this app needs a major overhaul! I can’t even subscribe to my calendar easily without having issues with time zones, etc.
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"An issue on our side"

It's a pretty good app don't get me wrong but half the time it displays a message "There seems to be an issue on out side. Please try again later."

Thank goodness the app lets me download the content in advance so I can still access it when this problem happens but it still occurs too often and for days at a time.
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Not good

Really not good

Bug

When you click on a discussion post it just loads forever and refuses to open. You are constantly met with a white screen. Please fix this as I don’t always have access to a laptop.

Great app for university support

Supported me through my undergraduate degree I’m able to access my assignments and classes from anywhere down load lecture slide on all devices. Submitting assignments can be challenging so I recommend going on a browser rather than the app.

A lot of bugs

Buttons and icons overlap, app gets stuck when opening the submissions of homework.

ALEKS constantly breaks in the app

As a way to submit assignments or access simple materials it works great, trying to do any kinda of math work in ALEKS via BlackBoard is horrible.

If you go to the ebook through ALEKS you can’t go back to the assignments without going all the way back to courses and starting over. All because Blackboard doesn’t give you access to any type of tab or back button, if you swipe back it just takes you to the course selection page.

Any kind of popup on a webpage accessed via BlackBoard completely breaks scrolling, locking the page to whatever was viewable at the time. For example, during an ALEKs assignment if you tap the review button to read a bit more about the current problem you can no longer scroll once leaving the review popup. You have to go all the way back to courses select, then the carouse, go through the ALEKS access from BlackBoard, find the assignment and get back to the correct problem.

Not to mention the analytics just flat out doesn’t work on iOS it seems, not once has it shown anything but works just fine on a computer.

Some of this may be an issue with ALEKS, but since you can’t access ALEKS without going through BlackBoard it needs to be fixed.
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Janky and Frustrating

This app is the most janky thing I use on a regular basis. It takes forever to log into my account which I am required to do with the security level of a federal prison every time I open the app despite every time saying that I want to stay logged in. Once I’m in the app and look at my courses, I don’t know what any of them are because the UI formats the text in such a way that I can’t see who the instructor is or whether it is Chem I or Chem II without going into them. This app will also give me a null error every time I want to download a document that a professor posts. With how widespread this poor quality educational platform is, you would think they could afford some halfway decent designs. Instead, it feels like I am transported back in time 15 years ago to a website programmed by a highschooler.
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App muito bom.

Excelente aplicativo, muito intuitivo e funcional.

Black hole

Glitchy SW. Inconsistent experiences across platforms.

Constantly freezes and crashes.

Very rarely works for me. Quickly freezes and crashes, when it opens at all.

Worse app ever

Blackboard doesn’t even let you open simple syllabus through the link. An error pops up Everytime. The app it’s self is so slow and glitches if you try to go to one course to another. You can’t miss around with your grade percentages to see what grade u need on something to get your goal overall grade. Canvas is so much more advanced. Learn some tips from them.
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Bugs

Impossible to see any kind of feedback on this app, or even scroll on the grades tab

Ugh

My app keeps crashing and not working. I am trying to complete my assignments on my lunch break, which I don’t have the energy to do 🙄

Genuinely the worst app

Completely dysfunctional app crashes every time you use it and won’t let you upload anything.

Keeps crashing

Never had issues till lately and now the app keeps crashing after loading for a couple seconds

So many glitches and looks horrible

I have to sign into the app i’m already signed into to look at anything concerning assignment insurance, the UI is horrible in the mobile app and frequently blocks tabs, no way to estimate grades (like Canvas) and is just clunky all the time.

So buggy

This app works like 50% on the time. The other 50% is where nothing shows up and it always says “a problem on our end” I have to get on my computer to look at my grades. SMH

Is Anybody Out There?

Are there no people working on this app? Why is it so buggy? So glitchy? So useless? It could be great! But it barely ever lets me in now. And when I’m in, it tells me it’s having issues at the moment. Is anyone working on these issues? It’s been months! Surely a LOT of people must want to use this app for uni - if nothing else than like me, simply checking up to see if a grade has been released. Is Blackboard now a ghost ship, drifting aimlessly at sea, rusting and rotting away? What a pity.
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Buggy on IPads

The app is fine, just like the website version. However, the UI glitches quite often on my IPad.