Good but needs improvement
Other than that, it is pretty efficient
Response from developer
Thank you for bringing up an issue to our attention! Please contact us at https://support.tophat.com/contact so we can troubleshoot the issue and ensure everything else stays efficient.
Bad for exams
Botched
Doesn’t work that great for me either. :(
Mandatory update during a test
Response from developer
We’re sorry to hear you ran into trouble during your test. This typically happens if the app version becomes outdated. To prevent this in the future, we recommend manually checking for updates before starting any assessment. If you’re still having trouble, please reach out to our support team at https://support.tophat.com/contact for further investigation.
App is buggy and customer service is so unhelpful
Response from developer
It’s incredibly frustrating to do all the troubleshooting steps, and to not have a solution. We want to investigate exactly what happened during that interaction and, more importantly, get to the bottom of your app experience. Please contact us with your case number or username/account information, and reference to this review, so we can investigate further.





