Bad for exams
I was taking a FINAL EXAM on my ipad and it bugged out and froze my ipad, my ipad has never done this before, except during my Midterm where other classmates around me and me included were taken out of the exam multiple times this happened within the last 2-3 weeks of each other bc it’s summer courses rn. Not to mention when you’re doing work it clicks you out of the assignment for just pressing the back button or ‘Done’ instead of the X, like keep up
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Botched
I would rate this app higher if it worked consistently. What an amazing concept, executed poorly. I feel so bad for the instructors who have to fumble around with it just to make it work. Usually they just give up.
Doesn’t work that great for me either. :(
Doesn’t work that great for me either. :(
Mandatory update during a test
Was writing a test on tophat when all of a sudden i was unable to use anymore
App is buggy and customer service is so unhelpful
This isn’t the first time that the app doesn’t keep up with presentation. I tried everything, from reinstalling, updating and even clearing cache. I spoke to customer service agent Ederlyn Q, whose only suggestion was to use the website as I am trying to troubleshoot the app. Leaves me on read and then ends the chat like the issue was solved. Spoiler, it wasn’t. I am not the only person that has had issues with the app on both my phone and tablet, I thought that because most of the negative reviews came from a few years back they would have fixed the lagging issue , but nope. The app bugs, lags and will have a stroke mid presentation
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Response from developer
It’s incredibly frustrating to do all the troubleshooting steps, and to not have a solution. We want to investigate exactly what happened during that interaction and, more importantly, get to the bottom of your app experience. Please contact us with your case number or username/account information, and reference to this review, so we can investigate further.
Absolutely menace of an app
Every time I open my iPad and open the app, it says there is an error. I have to logout the app and login once again everyday to use it. Not only that the connection is just incredibly slow and I have missed a lot of questions from this. One of the worst apps humanly possible. Even iClicker is better than you.
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