Never Loads
I’ve had multiple classes use Top Hat and in all of those classes a large chunk of people have had issues with Top Hat not loading or not submitting responses. I can’t even open the questions/attendance being asked half the time because it says it can’t load.
Surprisingly intuitive and useful
I made this review a while ago. and within a week I remember them reaching back out to me via email and said that this issue was fixed, and after that using this app for my classwork was super easy and super intuitive, and I love that they have an iPad app for those of us that use an iPad for school. I am changing my rating from a one star to a five star. It was a super cool way to follow along with my teacher in class, especially if we were in a big lecture hall and I couldn’t see the screen very well with my bad eyes. Although, depending on the course can be pricey, I do appreciate the software.
Thank you, developers, for the quick response!
Thank you, developers, for the quick response!
Show more
Typing responses
The screen doesn’t compensate for the room needed for me see what I am typing in the response box. I can’t zoom out or scroll to see what I am typing. Very inconvenient.
Text to speech
I LOVE that there is a text to speech option, that tells you how long it will take to read out the section that you were working on, game changer!!!
High quality slop for school
Loading takes over a minute and by then the question is up. So much money and for garbage.
App is unusable
The app is buggy and rarely works. The functionality itself is fine, but you can’t have an app that is this critical to grades and learning that just doesn’t do anything. Every time there is a question in class, I see AT LEAST 10 people being unable to sign into the app, making them lose points for no fault of their own.
Show more
this program sucks
the app is fine, it’s just that the entire program is confusing, anti-intuitive, and difficult to use. Sometimes I can enter data on desktop, sometimes I can only do it on the app. The “show your work” portion of many assignment are so confusing and hard to use. I hope I never take another class that uses this awful program. I love learning and school and top hat is ruining my semester.
Show more
Terrible and buggy app.
I hate this app do not use it. This app is glitchy and will not allow you to add courses in it. If you don’t want to absolutely fail your attendance in this knockoff kahoot app you must use the web app. Terrible horrible app do not use.
Useless for instructors
My program is implementing this as an eTextbook platform and it is not instructor-friendly but it IS pushing AI really hard. TopHat in general seems to have forgotten instructors exist and do things other than present in classrooms, but the app doesn’t even try. Locked out if your course access is as an instructor.
PS do not respond to this with a chatbot (this will be ignored, like all feedback)
PS do not respond to this with a chatbot (this will be ignored, like all feedback)
Show more
Good but needs improvement
How am I paying for an app to learn but the questions don’t work.. I’m unable to choose my answers.
Other than that, it is pretty efficient
Other than that, it is pretty efficient
Bad for exams
I was taking a FINAL EXAM on my ipad and it bugged out and froze my ipad, my ipad has never done this before, except during my Midterm where other classmates around me and me included were taken out of the exam multiple times this happened within the last 2-3 weeks of each other bc it’s summer courses rn. Not to mention when you’re doing work it clicks you out of the assignment for just pressing the back button or ‘Done’ instead of the X, like keep up
Show more
Botched
I would rate this app higher if it worked consistently. What an amazing concept, executed poorly. I feel so bad for the instructors who have to fumble around with it just to make it work. Usually they just give up.
Doesn’t work that great for me either. :(
Doesn’t work that great for me either. :(
Mandatory update during a test
Was writing a test on tophat when all of a sudden i was unable to use anymore
App is buggy and customer service is so unhelpful
This isn’t the first time that the app doesn’t keep up with presentation. I tried everything, from reinstalling, updating and even clearing cache. I spoke to customer service agent Ederlyn Q, whose only suggestion was to use the website as I am trying to troubleshoot the app. Leaves me on read and then ends the chat like the issue was solved. Spoiler, it wasn’t. I am not the only person that has had issues with the app on both my phone and tablet, I thought that because most of the negative reviews came from a few years back they would have fixed the lagging issue , but nope. The app bugs, lags and will have a stroke mid presentation
Show more
Absolutely menace of an app
Every time I open my iPad and open the app, it says there is an error. I have to logout the app and login once again everyday to use it. Not only that the connection is just incredibly slow and I have missed a lot of questions from this. One of the worst apps humanly possible. Even iClicker is better than you.
Show more
Mobile app sucks
App is essentially useless if you are not connected to WiFi, loads about half of questions in time and the missed ones load the moment they close.
Doesn’t work
Tried to put in my school and it kept switching and would not let me access anything. Stupid thing, I had to delete it and restart multiple times and still nothing. App is complete garbage.
Frustrating App to Use
Being able to view your textbook on your mobile device with a read aloud feature is amazing. But upon resetting my password to get pc access I have indirectly locked myself out of TopHat on my phone because whenever I input my York University as my institution, it always changes it to Farmdale state college. And I have tried resetting my phone and reinstalling the app and there seems to be no fix. This is especially frustrating considering the fact that I am trying to study for finals and don’t have this access. Overall, just negative experience with this application as a whole.
Show more
Fix the dang connection
Everything but the question loads and can’t even see it after
Should be free
Idk why this costs money.
