Blacksburg Transit User Reviews

Top reviews

Hardly works

As someone who relies on the bus system to get to and from campus everyday, this app is awful. Every day there is something wrong on the app/system, and I’m unable to track busses on their routes or even see the route pop up so I can go into a stop to check the arrival/departure times. And even when the live bus updates are showing, there is a 2-3 minute lag. I have also tried “starring” my favorite bus stops for easier tracking but the app never seems to save them. I feel like it is not that hard to have a working bus tracking app.
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Great app

It’s a great app if you enjoy being lied to every time you need to take the bus.

Feels like a sophomore design project

Has a terrible interface and something is always wrong. Buses are invisible on the map, times are incorrectly shown, and there is always an alert saying the app is having an issue. It feels like they did the bare-minimum and called it a day. There also isn’t a mode to see all bus routes at the same time, you have to click on each bus individually. This means that if a bus is invisible on the map you can’t even look at the route it takes. Why it hasn’t been updated I don’t know.
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It broke down again today

Stop crashing and break down so often. We’re an engineering school!

Fix

Buses never show up on time in the Plan a trip section after bus routes have changed. Also busses are terribly staggered. I shouldn’t have to wait an hour for a south main bus after it says it’ll come in 15 minutes. I can see it’s just waiting at the time stop. I shouldn’t have to see 2 different buses from another route pass by the stop before either south main bus arrives.
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Hbu

It is poorly maid no time was put into the way it runs or user interfacing

Unusable

App is simply broken and can’t even open anymore

Good, when it works

The app is genuinely really helpful when I’m able to access it, the consistent updates on the bus locations are great. The problem arises when I can’t even open the app!! Every time I open it up, it immediately exits!! The developers need to fix this problem as soon as possible

Gambling

Having to open and close this app dozens of times just for the buses to show up like I’m at a slot machine

Update: the app just crashes now when you try to open it 😍😍😍

app crashes everytime i try to open it

it’s finals week and google maps is malfunctioning so i resorted to this app, which will now immediately crash and close as soon as i open it. please fix it

APP DOESN’T WORK 3/4 OF THE TIME

FIX THE APP

Don’t even bother

There are better apps elsewhere that show you transit maps. I don’t understand how a town with millions on millions of dollars of funding has had an unupdated unfinished app for this many years. You guys do know there’s an engineering school (IN TOWN!!) with students willing to fix this right? It’s insane. It never works and it’s been like this since my freshman year three years ago. So don’t even bother.
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Hardly works

Horrible user interface, and you’re lucky if you can even see the busses on the “live map”. 9 times out of 10 the map appears empty so you’re stuck just guessing when the next bus will come

Constantly breaking

Please update this app, needs a complete overhaul. Constantly breaking, can't see buses or routes get combined. Communicates a disrespect towards transit users.

Inconsistent

Half the time its fine but the other half is miserable. Locations on the map and route times are simply not correct so often. They tell you to use the app because its “more accurate” than anything else but you should just stick with google maps 🤷‍♂️

App stopped working after network maintenance

App stopped working now, when it does the realtime explorer is so laggy, you wouldn’t know until the bus has passed you

Is it really that hard to make sure your app works?

This app is next to useless. Most of the time, the bus trackers are so delayed that you have to make it to the stop 5-10 minutes early to make sure you actually get onto the bus. The other half of the time, the app outright stops working without warning and won’t tell you until it’s too late. I’ve literally walked out of my apartment to see the bus, I NEED to get on, pass me by, after this app tells me it’s still on campus. It’s ridiculous! The only times I’ve ever been late or missed a class is entirely because of this app. This is literally so frustrating that I’m writing my first and only review on the App Store. How difficult is it to fix the trackers? Especially when almost every student relies on these buses?
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Why Is This App So Useless?

The “plan a trip” option tells you that you have to walk for most, or all, of the trip - when in reality that’s not the case.
The route map only ever shows a map - never any actual routes.
How has Bburg Transit won awards?
This app is pathetic and the money used on it is wasted.

Useless

Nags you every 2 seconds to turn on your location and won't show you a thing unless you have location services activated AND shared with their app.

Broken

When it works its great, but the app is always breaking and not showing routes