BlackVue Reviews: Is It Legit?

Customer Experience

Positive experience9.2% of reviews
Neutral7.2% of reviews
Negative experience83.6% of reviews

~ Based on 1,284 written reviews from the US App Store.

What users say about BlackVue

Is BlackVue Safe?

BlackVue appears mostly safe based on user ratings. AppsHunter Safety Score for BlackVue is 76/100.

This assessment is based on 2,697 user ratings, with an App Store average of 3.8/5.

Safety Analysis

69.4% of ratings point to a safe experience
3.6% of ratings suggest some concerns
26.9% of ratings point to a risky experience

~ Based on 2,697 App Store ratings for BlackVue.

Is BlackVue Legit?

BlackVue appears to be a legitimate app. AppsHunter Legitimacy Score for BlackVue is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mongrel

Great

Horrible

WiFi doesn’t connect no play back tried cellular connection no luck

Terrible

This app sucks!!! Can’t do anything I paid for the cloud connection and I can’t connect to the camera I can’t remote view or live view the camera or even go back to old videos!!! I’ve had the camera replaced 3 times and I always have the same problem?!!! USELESSSSS

I paid $1,100 to buy useless trash. Very bad. I do not recommend it.

I bought a Mercedes from a dealer in Englewood, New Jersey, and requested a dash cam, but even though it was installed by a company in Paramas, it hasn't worked for 10 months. You will work for 1 to 2 days after receiving the service. The device stops working after 1–2 days and usually does not operate for more than 2 months. You have to wait about two months to book the service, and this has been going on for ten months now.
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RUN AWAY

Worst Dashcam ever and overpriced with very poor app.

Stupid wifi requirement to view dashcam

It’s dumb to force me to login in order to view the camera 1ft away from me.

I park in an underground lot with no network access, and I cannot view the recordings on the dashcam because I’m blocked by the login screen.

Great camera, terrible app UX.

Frustrating

Overly complicated, buggy software. Rarely connects via WiFi. Cloud service doesn’t work. Expensive junk.

Camera map

How come you decided to remove the camera list as I really enjoyed that feature to see other cameras around the world and I know there are privacy concerns but if the person decides to share there lives cannot see it being an issue and it was handy for me as I would let people know when I am coming over by putting my live camera on so they could then see where I am on my journey I think this needs to be re instated
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Do not buy.

Camera fails to connect to mobile. Constantly announcing ‘BlackVue for your safe driving, starting normal recording’ literally every two minutes. Useless product. Definitely do not recommend it. Exploring other options, this device does not function as promised and is not user friendly - I am unable to access settings to the camera via the app. Would give 0/5 stars if possible. Really disappointed.
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It’s good

Good overall, been using them for a REAL long time. My only gripe is connecting to the camera, it’s a bit of a pain cause it’s not as fast as I want it to be.

Does not work without an account.

Why does it need an account to work with my offline dashcam?

Terrible

Awful interface.

Wifi connection unstable

the recordings are great, but connection to phone is a constant pain 😔😔

Paying for Cloud and LTE, but no notifications

I haven’t received any notifications from my BlackVue dashcam for a long time. I subscribed to your cloud service and paid for LTE so I could receive alerts while away from my car.

If you can’t deliver those notifications reliably, what is the point of paying for the cloud subscription and LTE? Remote monitoring loses its value when I can’t count on receiving alerts.

This is extremely disappointing for a paying customer. Please fix the notification issue and provide a clear explanation.
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Do not buy

Nice camera, but terrible app and even worse customer service. I’ve had nothing but problems. Now the camera is broken. I was told to mail it in and I would get a replacement in 1-3 business days. I’m now in my third week without a camera, and they can't provide an estimate of his much longer I will have to wait. I even told them I would pay for a reimbursemed, but they will not provide this option. Of course they are very sorry, but apologies doesn't keep my vehicle protected. I won't do any new business with Blackvue.
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App sucks

It was working fine
Now i have to pay to use the cameras i paid for, also my account got reset somehow. So i have no way to see who smashed my side mirror now. 1 star

App y Camara

Excelente Camara excelente calidad de imagen y confiable 100% transmision en tiempo real y excelente seguridad en modo PARKING
Mejor Camara que la DRONE TUVE QUE DESECHAR UNA DRONE NO CONFIABLE FALLA MUCHO Y NO TRANSMITE EN TIEMPO REAL PURA BASURA

Difficult to use, not reliable - do not recommend

Very much regret this purchase - such a troublesome product. Not reliable. Had it for over a week and can not rely on it whatsoever.

Vin

Har

Poor tech

The tech could definitely be better