Horrible process
Need to make the 2nd lane as pick up for drive through only only or mark it as suck
Long weight
I ordered my food at 1120 it's now 1152 and I'm still waiting. They also only have one cashier and no one at the online pick up order window.
Not satisfied!
I haves not received my refund on several orders😕 Tried contacting them😕
App needs WORK
Error when ordering Bean Cheese Burritos. Cancels whole order. Have to delete the order and order at counter.
Burritos
Stupid app never works and I don’t like your burritos
Low-tech
It’s easy enough to order for pickup and delivery, but there’s no simple way to get assistance if your order is delivered incorrectly or incomplete. That’s a pretty big oversight, especially since it’s almost a given that a customer with receive an incomplete order eventually.
Very good
The restaurant on paradise boulevard had excellent service and delicious food
Awful
Rewards never work
App review
They need to add the ability to add a side of red or green chili.
NOT GOOD
This App doesn’t let you customize or add any sauces. Needs some work
Can’t go wrong.
Best burritos in town.
Was there a sale on mustard?
It seemed like both burgers were over half the mustard. Stuff was all over the place. Blake’s isn’t what it used to be.
Why is there no designated pickup area
I waited over 30 minutes to pick up ONE burrito that I ordered ahead of time. Why is there not a designated pickup area in their parking lot??
Issue with Online Order
Redeemed rewards for a NM Lotaburger. Added another item, a meal. Checked out and noticed reward burger was not listed. Walked into restaurant and talked with the counter person who promptly told me he could not help me. Manager Daniel came over to help me and long story short, helped me to my satisfaction with respect, honesty, and perseverance!
Kudos to both employees at S. Valley location in Las Cruces!
Kudos to both employees at S. Valley location in Las Cruces!
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Bad service
Bad service, cold food, didn’t get all the order. Waited 15 minutes in drive up. I’ll never go back.
Love this place
I love Blakes!! They have the best hamburgers and seasoned fries. It is always so good.
Dissatisfied
Asked for no onions and they put extra
Blake’s 6550 Paradise Blvd NW, Albuquerque, NM 87114
I’ve been going to the same LB for a long time, creature of habit at times, I have a usual order.
I use my points, so the other day I thought I’d gotten a free, “Free” burrito, my points were removed, however they charged me anyway and took my points!
Would be nice to get the free burrito, or at least my points
returned😉👍
08/01/2026
It’s been a while, so first I want to thank the cooks, breakfast burritos, burgers great and tasty, fries uh, a little crispier would be nice, without asking.
As to rewards, Corporate needs to rethink their decision on giving just fair rewards! I was getting any breakfast burrito, made the way I want….now a bean burrito is the only reward given for burritos 🤔😒
After all the $$$$ spent, and limiting the reward? I know everyone is cutting back, however, why not consider raising the point amount for a reward?? Example: 425 points as opposed to 700 or 725 points?
Limiting the reward in such a way, now causes me to rethink my breakfast And lunch location!
😳🤷♂️😐 ( I can understand franchises, maximizing revenue, cutting back on quantity and quality ) the present corporate thought….less is more ideology is sad indeed!
Just one more thing, I order extra items in my b burrito, and certain LB’s the burrito appears the same size as a burrito with no extras, example: my fav is the sausage burrito with easy red and then I add crispy bacon…at times not crispy, I don’t like limp bacon, and extra hash browns.
That’s puzzling….🤨
I use my points, so the other day I thought I’d gotten a free, “Free” burrito, my points were removed, however they charged me anyway and took my points!
Would be nice to get the free burrito, or at least my points
returned😉👍
08/01/2026
It’s been a while, so first I want to thank the cooks, breakfast burritos, burgers great and tasty, fries uh, a little crispier would be nice, without asking.
As to rewards, Corporate needs to rethink their decision on giving just fair rewards! I was getting any breakfast burrito, made the way I want….now a bean burrito is the only reward given for burritos 🤔😒
After all the $$$$ spent, and limiting the reward? I know everyone is cutting back, however, why not consider raising the point amount for a reward?? Example: 425 points as opposed to 700 or 725 points?
Limiting the reward in such a way, now causes me to rethink my breakfast And lunch location!
😳🤷♂️😐 ( I can understand franchises, maximizing revenue, cutting back on quantity and quality ) the present corporate thought….less is more ideology is sad indeed!
Just one more thing, I order extra items in my b burrito, and certain LB’s the burrito appears the same size as a burrito with no extras, example: my fav is the sausage burrito with easy red and then I add crispy bacon…at times not crispy, I don’t like limp bacon, and extra hash browns.
That’s puzzling….🤨
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Stupid
Takes money won’t send order!!!! Sucks
They suck
Can’t follow a simple no pickles order request. Paid for extra ingredients and got nothing extra but the pickles I’m allergic to them
