Failed upgrade
The only reason I’m here commenting is baml stopped the old version and the new one is totoally a disaster.
The new design hid all essential personal features just trying to promoting useless announcements. I am using this app as I wanna get my parcels, book facilities and these have been designed to nowhere…
The new design hid all essential personal features just trying to promoting useless announcements. I am using this app as I wanna get my parcels, book facilities and these have been designed to nowhere…
Show more
Pathetic
The app doesn't work. The earlier app was better
Poorly App
Since the migration to the new V2 app, my account information has mysteriously disappeared. I can still log in normally, but my property is no longer linked to my account, which has caused multiple issues.
On top of that, the post room service has been replaced by self-service parcel lockers with no staff support. Because of the app issues, I am unable to receive parcel notifications or access collection information, leaving my packages effectively unreachable.
The front desk has been unable to help and simply directed me to contact customer support. With the weekend approaching, this means I may be left without access to my parcels for several days.
It is extremely frustrating to see residents paying such high service charges while the management introduces a new app that appears poorly implemented and creates more problems than solutions. Instead of improving the resident experience, it has made basic services less reliable and less accessible.
Very disappointing experience with Ballymore.
On top of that, the post room service has been replaced by self-service parcel lockers with no staff support. Because of the app issues, I am unable to receive parcel notifications or access collection information, leaving my packages effectively unreachable.
The front desk has been unable to help and simply directed me to contact customer support. With the weekend approaching, this means I may be left without access to my parcels for several days.
It is extremely frustrating to see residents paying such high service charges while the management introduces a new app that appears poorly implemented and creates more problems than solutions. Instead of improving the resident experience, it has made basic services less reliable and less accessible.
Very disappointing experience with Ballymore.
Show more
App is ridiculous
App doesn’t work at all, no delivery notifications causing me to miss packages ! Which are now lost and the concierge are no help !
Pointless
There was no need to create this app. It does not even have gym opening times on it. What makes it worse is that they straight away disabled the old app with all the information. Terrible implementation with zero thinking behind it.
V1 was bad, but V2 makes me miss it
It’s a nice visual upgrade, but the rest is a disaster. We own two flats in two estates and there are no visual indicators of any sort to show which estate an announcement is about. The default settings result in a bombardment of useless notifications about marketplace items. Overall not good. I hope we didn’t pay for this.
Show more
Keeping loading and silently fails
You didn’t have to build a new app when the last app was just working fine.
Not fit for purpose
B.life v1 was so much better
Useless
I do not understand what’s different besides the new skin and a useless chat feature.
Doesn’t work
Can’t register. Instead of investing in proper security or the things that break every week they invest in this nonsense.
Another useless upgrade
I see no reason to force residents onto another app that works worse than the previous one. It feels like a complete waste of money.
Light mode needed
Terrible UI. Hard to navigate and not friendly for people with visual impairments
A down grade from the original
They have just used ai to make a terrible app
Pointless update
Unnecessary new V2 with no real practical features to benefit the residence and the community Old app just needed and update
Drowning in notifications
The visual update is nice but migrating groups to chats has created a tonne of notifications which aren’t stopping when toggled off in settings. It doesn’t feel necessary to have a notification for every post and reply in a Marketplace group and it’s drowning out all other functions in the app.
I’d typically report this to customer support first but can’t find a link to any help in the app at all.
I’d typically report this to customer support first but can’t find a link to any help in the app at all.
Show more
Issues with login
Why could the original b.life app not be updated, it seems unnecessary to create a whole new application? When I try to login, it results in invalid password. I am absolutely sure my password is correct. When using the forgot password feature the HTML email does not render correctly and needs to be viewed in browser.
Show more
No iPad version
Poor navigation and design
