Counter-intuitive UI
Everything has become difficult to find. Instead of creating this app, maybe you should focus the effort on stabilising your hot water supply…
It’s a bit messy, but other than that I hate it
Has a nice UI but feels a lot messier than the last app, the gym opening hours is in a different tab than the gym classes and like everyone else said the groups have moved to chats and you get spammed with notifications, I had to turn all of them off.
Also, now with the new app you have to use the QR code to register your entry at the gym which is a complete waste of time because it’s like a 3 step process; you have to tap sign in, then tap on continue and only then you can scan the qr code, it takes so long that there’s a queue in the evenings, it’s insane
Also, now with the new app you have to use the QR code to register your entry at the gym which is a complete waste of time because it’s like a 3 step process; you have to tap sign in, then tap on continue and only then you can scan the qr code, it takes so long that there’s a queue in the evenings, it’s insane
Show more
Market place notifications
Allow people to respond privately to market place posts. There’s a lot of personal info in the chats that everyone can see
What a disaster
Nothing in the app works. Bookings and invoicing functionalities are broken, unnecessary redirection to payment system. Navigation is poorly designed.
I hope you can get refund from the developer.
I hope you can get refund from the developer.
Absolutely awful
This app is awful. So hard to navigate you just end up giving up finding anything. Why you just forced everyone to have this new app if old one worked just fine??! Where do I find number to concierge or do key release? The most important features are made the hardest to find. The worst app I have ever had.
Show more
Wtf is this
You guys got ripped off so hard. What is the rubbish app? Why not just update the original? Nice AI images. This new app does 0 improvements. Like everyone else says what a waste of
Broken functionality
Payment is broken! V1 was working fine.
Failed upgrade
The only reason I’m here commenting is baml stopped the old version and the new one is totoally a disaster.
The new design hid all essential personal features just trying to promoting useless announcements. I am using this app as I wanna get my parcels, book facilities and these have been designed to nowhere…
The new design hid all essential personal features just trying to promoting useless announcements. I am using this app as I wanna get my parcels, book facilities and these have been designed to nowhere…
Show more
Pathetic
The app doesn't work. The earlier app was better
Poorly App
Since the migration to the new V2 app, my account information has mysteriously disappeared. I can still log in normally, but my property is no longer linked to my account, which has caused multiple issues.
On top of that, the post room service has been replaced by self-service parcel lockers with no staff support. Because of the app issues, I am unable to receive parcel notifications or access collection information, leaving my packages effectively unreachable.
The front desk has been unable to help and simply directed me to contact customer support. With the weekend approaching, this means I may be left without access to my parcels for several days.
It is extremely frustrating to see residents paying such high service charges while the management introduces a new app that appears poorly implemented and creates more problems than solutions. Instead of improving the resident experience, it has made basic services less reliable and less accessible.
Very disappointing experience with Ballymore.
On top of that, the post room service has been replaced by self-service parcel lockers with no staff support. Because of the app issues, I am unable to receive parcel notifications or access collection information, leaving my packages effectively unreachable.
The front desk has been unable to help and simply directed me to contact customer support. With the weekend approaching, this means I may be left without access to my parcels for several days.
It is extremely frustrating to see residents paying such high service charges while the management introduces a new app that appears poorly implemented and creates more problems than solutions. Instead of improving the resident experience, it has made basic services less reliable and less accessible.
Very disappointing experience with Ballymore.
Show more
App is ridiculous
App doesn’t work at all, no delivery notifications causing me to miss packages ! Which are now lost and the concierge are no help !
Pointless
There was no need to create this app. It does not even have gym opening times on it. What makes it worse is that they straight away disabled the old app with all the information. Terrible implementation with zero thinking behind it.
V1 was bad, but V2 makes me miss it
It’s a nice visual upgrade, but the rest is a disaster. We own two flats in two estates and there are no visual indicators of any sort to show which estate an announcement is about. The default settings result in a bombardment of useless notifications about marketplace items. Overall not good. I hope we didn’t pay for this.
Show more
Keeping loading and silently fails
You didn’t have to build a new app when the last app was just working fine.
Not fit for purpose
B.life v1 was so much better
Useless
I do not understand what’s different besides the new skin and a useless chat feature.
Doesn’t work
Can’t register. Instead of investing in proper security or the things that break every week they invest in this nonsense.
Another useless upgrade
I see no reason to force residents onto another app that works worse than the previous one. It feels like a complete waste of money.
Light mode needed
Terrible UI. Hard to navigate and not friendly for people with visual impairments
A down grade from the original
They have just used ai to make a terrible app