Great but customer service is 2/5
However my reason 3 stars is the customer service support.
I cancelled my subscription on the free trial, as personal issues has got in the way and I will come back when I am ready.
I still got charged, which is an IOS problem the customer service said and they can’t offer a refund, which is fine I have contacted my bank, due to them first responding to my issue 2 hours after first contacting them, then over 24 hours after that and THEN today they have contacted me, bearing in mind i responded within 2-6minutes after them contacting me back.
It shouldn’t take 3 days to try to solve a problem.
Please update your customer service support.
Been on the app for over a year and absolutely loving it!
Best fitness app
Love it so far!
Honest review
Response from developer
Thank you so much for the feedback, we are constantly updating the app & improving. We understand your frustration, you're one of the select few users that experience lag or buffering. We've recently fixed this issue thanks to you.
Best fitness App
Love it!!!
This app is a MUST GET
This app is fantastic!
It’s a stand out app for me
Amazing app
I enjoy doing workouts with other people, I get very bored by myself so stumbling across this app has been ideal. Fun guided workout videos with Charlotte, David and Richard. They all go at different paces and do different difficulties so if you get tired, you can just follow the person doing the lower difficulty, you don’t have to always empty the tank and that’s what i like about this. I haven’t found anything similar! Well done BNB such a good idea
Loving the app! Thank you
Love this
AMAZING
There is a great platform of people and Charlotte her self is always there to help as well as David and Richard.
Definitely worth it!
Disappointed
And that’s before you even have a look to see what’s what!
Disappointing because the workout dvds were great.. you’d be better off getting them cheap and using those over this! This just screams overpriced and money grabbing
Response from developer
Blitz'N'Burn now offers a 7-day free trial for new members to experience the app. They may cancel anytime before the 7-day free trial expires free of charge. The app's prices are displayed in USD($) & convert to the GBP(£). The basic package is now $16.99 which converts to around £12.99 a month. Thank you for the review.
Disappointed
Response from developer
We apologise you experienced this inconvenience. These were early stages of the app, Blitz'N'Burn has improved and updated thanks to your review. Rest assured this would not happen again & the issues you've had are no longer in the app. Thank you greatly for the feedback!
Bit of a con
Response from developer
We are grateful for your feedback. Blitz'N'Burn now offers a 7-day free trial for new members to experience the app. They may cancel anytime before the 7-day free trial expires free of charge.
No thanks
Response from developer
Hi there, we're sorry to hear you don't like the app. Blitz'N'Burn now offers a 7-day free trial for new members to experience the app. They may cancel anytime before the 7-day free trial expires free of charge. Our prices are displayed in USD($) but convert to GBP(£). The display price for our monthly package is $16.99 which converts to around £12.99 we apologise for the price confusion.
Money money money
Response from developer
Thank you for the review. Blitz'N'Burn now offers a 7-day free trial for new members to experience the app. They may cancel anytime before the 7-day free trial expires free of charge. We are grateful for your feedback.
App deleted unfortunately
Response from developer
Thank you for the review. Blitz'N'Burn now offers a 7-day free trial for new members to experience the app. They may cancel anytime before the 7-day free trial expires free of charge. The Blitz'N'Burn app is similar to a gym membership with the user paying installments. The user may pay monthly, every 6 months or yearly. The community is part of this. We appreciate your feedback.
