Blockchain.com User Reviews

Customer Experience

Positive experience65.6% of reviews
Neutral2.0% of reviews
Negative experience32.4% of reviews

~ Based on 1,588 written reviews from the US App Store.

What users say

Is Blockchain.com Safe?

Blockchain.com: Trade Bitcoin appears safe based on user ratings. AppsHunter Safety Score for Blockchain.com is 94/100.

This assessment is based on 184,238 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 184,238 App Store ratings for Blockchain.com.

Is Blockchain.com Legit?

Blockchain.com: Trade Bitcoin appears to be a legitimate app. AppsHunter Legitimacy Score for Blockchain.com is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

Customer service very bad, keep passing on the problem back to me
And no email notification when there is a withdraw, even app was showing this is ridiculous
This is fuxxing mind bothering

Best crypto recovery service!

I understand the distress such situations can cause losing £62,000 worth of bitcoin to scammers, there are still some steps you can take to recover your lost funds, the best is to get in touch with Cyberhacks46 @ gMailcom they also help me out to recover my stolen Bitcoin from scammer successfully last week, Frank safe group is the best when it comes to cryptocurrency recovery or any type of recovery services. I recommend, Thank you!
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Daily updates annoying

Not sure why updates to this app seem to be every day or every second day. Annoying and unnecessary.

The best Scam of the present century BLOCKCHAIN SCAM

My first btc is pending since July and now another has been on pending again… I am deleting my block chain account fake people who cannot even work on a transaction to be released over month’s SMH. I am done with a stupid fraud but they used to perform better back in the last 5 years now it’s all full scam dont invest your money SCAM SCAM SCAM SCAM SCAM
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Best Crypto Wallet so far

The best wallet I’ve ever use. Very secure and easy to manage without having any problems. 🫶👍

Thank you

Stay Good .

Great

Blockchain is getting better by the day and I love it they should keep it up and make it more seamlessly

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertises!

I understand the distress such situations can cause losing £62,000 worth of bitcoin to scammers, there are still some steps you can take to recover your lost funds, the best is to get in touch with Cyberhacks46 @ gMailcom they also help me out to recover my stolen Bitcoin from scammer successfully last week, Frank safe group is the best when it comes to cryptocurrency recovery or any type of recovery services. I recommend, Thank you!
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Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise

I just got here and it reminds me of one of the greatest expert I have seen in my life who I also met through the review of a stranger when i almost lost my funds, it happen that someone I met online few months ago deceived me into investing in an online cryptocurrency platform. my first three investments was successful but / never knew it was a trap, I then decided to invest bigger amount to make massive profits, when my investment was over, it was time to take my profits, I was told to pay a fee, l paid it because I felt my profit was enough to cover it up, but I was wrong, I never realised that these are scammers till | lost all my funds, i even has to borrow, long story cut short I lost over $915k in the company, contacted the person that referred me but she never replied which, the whole situation got me really depressed to some extent. I started looking for solutions and that's when I got into looking out for a genius expert team who could be of help, Luckily enough came across (FORENSICRECOVERY01@ gMailcom) from an online review, 1 messaged him through his email and I explained everything that happened to him and he assured me to be of help. he assured me to be of help. I trusted him even that moment | was vulnerable, he requested for my wallet for transfer of my lost money and he did get all my lost funds back with ease. Thank you!
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Withdraw Issue

Why can’t I withdraw my money

Don’t bother using it

The worst platform and app I’ve seen so far. Customer support is useless. The app constantly lagging and losing connection. Random errors popping out with every process you try to follow.

Customers

This app is prejudice and bias to blacks

🚨🚨BEWARE 🚨🚨

I trusted Blockchain.com with my assets for years, but my experience has been nothing short of unacceptable.

My account had been fully verified and in good standing for years. Then it was suddenly restricted, and despite providing every document and piece of information requested, I received no meaningful explanation or resolution.

The main issue I raised—the whereabouts of my funds—was never properly addressed. Instead of answering direct questions or providing evidence, I received repetitive template responses that ignored the substance of my complaint.

After weeks of waiting and chasing updates, I was informed that my account had been closed due to “security concerns” and that I should open a new account with a different email address. No clear reason was given, and none of my outstanding concerns regarding my funds were resolved.

When customers entrust a platform with their money, they deserve transparency, accountability, and genuine support—not generic responses and unresolved issues.

Based on my experience, I cannot recommend Blockchain.com. If you choose to use this platform, be prepared for the possibility of poor communication and a lack of meaningful customer support if something goes wrong.
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Rating

Best of Best

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!

I came across this expert through a very close friend of mine from work that got their services in recovering her lost bitcoins. Get informed and do the needful to keep your business afloat. This is a trusted company that can be counted on in times of need. If you've been swindled, don't hesitate to reach out to them at Cybertech076 @ gMail, they will do everything in their power to help you retrieve your losses. they're the best when it comes to recovery, recommend. Thank you!
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Verification issue

They’re very bad at verification … they can verify your account twice and lock it if you try to make withdrawal from your own account and their customers service sucks

Great app

One of the best app to store, and trade and invest your crypto in , good security measures only downside is the fees lol but overall is 4.7/5

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise.

I need to share this in here so you won't lose your money cheaply to scam brokers. I invested about $123,050 on a binary option platform then I decideo to withdraw after several weeks but the withdrawal wasn't successtul, then I tried to contact the platform via email and phone number, I didn't get a response from them that was when everything started looking weird. Some weeks later I got a mail from them insisting I should invest more money if l want to withdraw my money which I rejected, and! never hear from them again that was when I knew I had been scammed. I was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web how ForensicRecovery01 at gmail, com had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the scammer which I provided. The result was amazing I recovered all my stolen money back in hours I was so happy as! never believe I could get my money back. Thanks to FORENSICRECOVERY01 via gMail. Com you restore my happiness as I could see my funds in my wallet. Thank you.
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Feeling like Blockchain is really taking my money now

I’ve been using Blockchain for years now and since July I have been unable to take out any money or deposit any money I tried to go to customer service and customer service is not working at all. There’s no number to call and I’ve been trying to get access to my account. did you really take my money Blockchain? That’s really unacceptable. I basically had an account with over 3K in it now it’s looking like it’s gone. I’m definitely contacting somebody about this. This app is not just gonna rob me for my money.
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Not reliable

Be careful, dont use this app