Blockchain.com User Reviews

Customer Experience

Positive experience66.0% of reviews
Neutral2.0% of reviews
Negative experience32.0% of reviews

~ Based on 1,556 written reviews from the US App Store.

What users say

Is Blockchain.com Safe?

Blockchain.com: Trade Bitcoin appears safe based on user ratings. AppsHunter Safety Score for Blockchain.com is 94/100.

This assessment is based on 184,127 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 184,127 App Store ratings for Blockchain.com.

Is Blockchain.com Legit?

Blockchain.com: Trade Bitcoin appears to be a legitimate app. AppsHunter Legitimacy Score for Blockchain.com is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise.

I lost my money few weeks ago in bitcoin investment. I lost over $73,000 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account, until I reach out to a recovery experts Steve at Hybridcyberpro @ gmail com to help me recover all my money back. They’re the best when it comes to crypto recovery. Thankfully I have gotten my money back.
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Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!!

Please read carefully, I lost my money few weeks ago in bitcoin investment.
I lost over £165,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at DsmartGuru @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.
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Not Happy

I can’t delete my account. They say I don’t have a zero balance. I have never done anything with this app.
I want my account deleted

🚨🚨BEWARE 🚨🚨

I trusted Blockchain.com with my assets for years, but my experience has been nothing short of unacceptable.

My account had been fully verified and in good standing for years. Then it was suddenly restricted, and despite providing every document and piece of information requested, I received no meaningful explanation or resolution.

The main issue I raised—the whereabouts of my funds—was never properly addressed. Instead of answering direct questions or providing evidence, I received repetitive template responses that ignored the substance of my complaint.

After weeks of waiting and chasing updates, I was informed that my account had been closed due to “security concerns” and that I should open a new account with a different email address. No clear reason was given, and none of my outstanding concerns regarding my funds were resolved.

When customers entrust a platform with their money, they deserve transparency, accountability, and genuine support—not generic responses and unresolved issues.

Based on my experience, I cannot recommend Blockchain.com. If you choose to use this platform, be prepared for the possibility of poor communication and a lack of meaningful customer support if something goes wrong.
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Worst app ever, do not download , if u love your money or your funds , do not download

Sent a transaction for 3 weeks now $3500 and it’s been on pending , I have been reaching them and they just give me stories , I check online and noticed that’s their new way of scamming people , don’t download or use them , they are scammers

This app is less than useless

Every time I try to send coin no matter what it is the app won’t scan the QR code

Stay away

Terrible Efforts

I spent over $507 attempting to load my bitcoin wallet I waited patiently reached out the support and it’s been 2 hours I talked to one person who was probably AI and said they would connect me to someone who could help me reverse the transaction I did not even get a response

Awesome App!

Super easy, clean and fast.

TRUTH

Biggest liars in the WHOLE WORLD they support the Islamic Bank of Egypt.

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!!

Please read carefully, I lost my money few weeks ago in bitcoin investment.
I lost over £165,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at FlashSpyTech @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.
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Avoid Blockchain.com. Terrible Verification and Support

My experience with Blockchain.com was terrible. I made a £1 bank transfer for verification, and after 4 days it was still pending. I wanted to deposit more money, but my account was put on hold instead.

Support kept asking me for more documents, including multiple selfies with my ID and handwritten notes. Every time I sent what they requested, they asked for something else.

I also wanted to use Apple Pay or a debit card, but those options never appeared on my account. Support could not enable them or explain why they were missing.

I wasted days trying to fund my account and never got the chance to buy any crypto.

Based on my experience, I would not recommend Blockchain.com to new users. There are much better exchanges with faster verification and better customer support.
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Continually blocked - what’s going on?

This app continually locks me out because it sends 2 x verification codes and rejects both. I’ve been on blockchain for over 7 years and am starting to think it’s taken my funds. I’ll try again once unblocked and keep reporting in

Life Saver

They are the best

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!!

Please read carefully, I lost my money few weeks ago in bitcoin investment.
I lost over £165,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at Xaintrecoveryexp @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.
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Excellent and Secure App

I would love the opportunity to express my eagerness to be apart of you guys team. I’ll work as an unpaid intern for the experience and to prove my devotion and skills.

I highly recommend this for beginners and experts

This app have been keeping my transactions and withdrawals pending for a week now

This app have been keeping my withdrawal and transactions pending for one good week no good result

App & website might need updates

Love this app but lately it takes forever to login. The website wouldn’t even send me a verification code either. Finally was able to log into the app at least

Let’s people rip you off

Scam artist love his site it cost me $ 3000 last week

Just terrible

Cost high fees and won’t even let me send my money. Says the address is invalid but I’ve used the same address a thousand times. Do not bother with this junk app

Pending transactions with no reasons why the transactions are on pending

I’m not happy because with no reason they keep your transactions on pending for several months on the trading wallet.