Blockchain.com User Reviews

Customer Experience

Positive experience66.3% of reviews
Neutral2.0% of reviews
Negative experience31.7% of reviews

~ Based on 1,530 written reviews from the US App Store.

What users say

Is Blockchain.com Safe?

Blockchain.com: Trade Bitcoin appears safe based on user ratings. AppsHunter Safety Score for Blockchain.com is 94/100.

This assessment is based on 184,204 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 184,204 App Store ratings for Blockchain.com.

Is Blockchain.com Legit?

Blockchain.com: Trade Bitcoin appears to be a legitimate app. AppsHunter Legitimacy Score for Blockchain.com is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

AVOID

Avoid using this app at all cost they will lock your funds.

Want to love it

Look it really is a great wallet
But the most frustrating thing about this app is it never lets you buy. I was able to buy one time, after that, even using my same card it’s nothing but declines

A Top notch recovery pundit in resolving locked fund cases with professionalism and expertise.

In every dilemma there is always a resolution. After my funds of $140k became locked,I tried all my best calling the customer service but to no avail! I reached out to my friends and explained God so good this tech savvy was introduced and approached the situation with patience, professionalism, and strong technical expertise. They explained each step clearly, kept me informed throughout the process, and worked diligently to resolve the issue. Their persistence and transparency gave me confidence during a very stressful experience. If you are having similar issues Reach out to him via CyberTech076 @ g mail Com
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Buggy

Worked great the first week, then every purchase attempt through multiple accounts fails.

Good

GREAT

BAD CUSTOMER SERVICE

MY CRYPTO THAT I BOUGHT WAS WITHHELD FROM ME FOR 2 MONTHS BY BLOCKCHAIN.COM DO TO ERROR WHEN I REACHED OUT TO SUPPORT THEY TELL YOU THE SAME GENERATED RESPONSE OVER AND OVER “WE WILL FOWARD THIS REQUEST OVER TO THE SENIOR TEAM” I RECOMMENDED ANY OTHER PLATFORM IF YOU ARE PLANNING TO MOVE YOUR MONEY AROUND DELAYS ON PROCESSING AS WELL AS CUSTOMER SERVICE IS POOR AND THIS CAN LEAD TO LOSS OF MONEY LIKE I HAVE MYSELF AND THEY STILL WONT LET ME WITHDRAW MY MONEY TOO THIS DAY
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It’s a con.

This app is a con. Someone has supposedly deposited £3000 in my account but I’ve not found a way to withdraw it. There is a cash out option some where but I haven’t found it. I’m guessing if I contact customer service for aid they will charge me some how to with draw the money here we go.

Excellent

Excellent

Llevo más de un año en espera

De verificación congele mis btc a usdt y nunca pude hacer ningún otro moviemiento no de ja enviar más de 2000 por año sin verificación.

NOTICE NOTICE NOTICE IF YOU HAVE BEEN SCAMMED! 💯❤️👍

CIPHERTECH247 via gmailcom gives a thorough crypto recovery service.

If you’ve lost access to your cryptocurrency, sent funds to the wrong address, or fallen victim to a crypto scam, they’re ready to help you explore every legitimate recovery option. This team conducts detailed blockchain analysis, digital forensic investigations, and case assessments to determine the best path forward.

Don’t rely on guesswork—we rely on technical expertise, persistence, and a commitment to uncovering every viable lead. Reach out to them on their email if you’ve been swindled.
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A Top notch recovery pundit in resolving locked fund cases with professionalism and expertise.

In every dilemma there is always a resolution. After my funds of $140k became locked,I tried all my best calling the customer service but to no avail! I reached out to my friends and explained God so good this tech savvy was introduced and approached the situation with patience, professionalism, and strong technical expertise. They explained each step clearly, kept me informed throughout the process, and worked diligently to resolve the issue. Their persistence and transparency gave me confidence during a very stressful experience. If you are having similar issues Reach out to him via CyberTech076 @ g mail Com
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The worst customer support

Good luck contacting live support or getting anything resolved i. Less than a week, through only emails back and forth, asking questions and documents you already sent. Nightmare!

ease of use

I am fairly new to Crypto and trading but of all the platforms Blockchain is the most user friendly and easiest to use

Appalling

Will not let me withdraw my money. Outrageous scam

Lifetime warranty

Blockchain is the future of crypto

Feel scammed

I converted my SPYON stocks to USDC Thru ETH network and still haven’t received my money yet but transaction shows completed in app and was sent an email as well . Scam

No access

I have not been able to gain access to my funds for 2 months - ‘support’ tells me to update app but it will not let me verify. Support services give the same useless advice - go round in circles - NO HELP - at this point they’ve basically stolen my money!

Missing balance

After depositing $100, i bought $15 crypto and the remaining balance disappeared. I reached out to customer service and nothing happened.

Ade Royal

Haven’t fail me since 5 yrs now

Don’t use your funds may get held up for days

Just FYI use at your in risk, did a BTC deposit small one, it’s been in pending state since I transferred. Did a chat trying to find out why but I get that it’s been escalated but have heard nothing!!! The only reason for 3stars is to be able to write review.