More people need to know about this
Never been happier
Rude customer service, interface could be better as well.
my only thing is the rude customer service, which is a huge dealbreaker for me, good product or not. id stick to the product otherwise, but this turned me off from them entirely.
Response from developer
Hi! Hearing that our support came across as rude is honestly the part that stings most here. I'm sorry we left you feeling that way as that's not the experience we want anyone to have with us. I'd genuinely like to make this one right. Would you email me at support@blok.so so I can look into what happened personally? Help us help others :).
Buggy, Unfinished, and Degraded Features
Response from developer
Hey there! We're so sorry you're feeling this way, it definitely shouldn't have gotten to that. All bugs you're mentioning should be fixed at this point. In any case, thank you for sticking with it and saying you genuinely like Blok despite all that - means a lot. We're a tiny team with real work to do here. Email support@blok.so with what you're seeing on schedules and I'll dig in personally and try to make it right.
The Blok scanner doesn’t always detect
Response from developer
Hey there! Thanks for the honest breakdown. Scan reliability can depend on the device and the exact spot on your phone, and we'd really like to look at yours. Would you mind emailing support@blok.so so we can help sort it out?
Buggy, inconsistent, waste of money
Great when it works
Broken
Buggy
Complaint
I’m confused
Amazing when the app works
Question/complaint
And is there a way to not auto renew through the app? Otherwise if the subscription won’t auto renew it then I’m just gonna say forget it and stop worrying
Life Changer
Highly recommend this product!
Cured my addiction
Why Blokd is good for you
Works kinda
Response from developer
Hey! We're sorry about your frustration, this is already fixed. In any case, if it's still happening, feel free to email us at support@blok.so with your setup and I'll dig into exactly what's happening.
Card never arrived
Also I tried navigating around the app for a while, but it’s very complicated and full of paywalls.
Response from developer
Hey! This sounds awful, we apologize. Please email us at support@blok.so and we'll get this sorted out for you asap - you deserve better.
