Bloomerang CRM User Reviews

Name: Bloomerang CRM
Rating: 4.125 (48 reviews)

Bloomerang CRM

BLOOMERANG, LLC

💼 Business

Customer Experience

Positive experience38.1% of reviews

Neutral23.8% of reviews

Negative experience38.1% of reviews

~ Based on 21 written reviews from the US App Store.

Is Bloomerang CRM Safe?

Bloomerang CRM appears mostly safe based on user ratings. AppsHunter Safety Score for Bloomerang CRM is 79/100.

This assessment is based on 48 user ratings, with an App Store average of 4.1/5.

Safety Analysis

75.0% of ratings point to a safe experience

8.3% of ratings suggest some concerns

16.7% of ratings point to a risky experience

~ Based on 48 App Store ratings for Bloomerang CRM.

Is Bloomerang CRM Legit?

Bloomerang CRM appears to be a legitimate app. AppsHunter Legitimacy Score for Bloomerang CRM is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Tap to pay not working

When I press enable tap to pay, nothing happens

Bilaljavaid776

5 months ago

Response from developer

Hi Bilaljavaid776, Please contact our Support team so we can help get you up and running! You can use the link in your Bloomerang account, or just send an email to support@bloomerang.com.

Excruciatingly Slow

The app is ok. My biggest gripes with it are the lack of functionality and access to reports, but mostly how excruciatingly slow it is. It’s slow to open. Slow to load. Slow to show contact information. I also really dislike the fact that when I want to call or text a contact, I don’t have the option to use my Sideline app instead of my native phone & texting. Maybe that’s not an issue for most people, but my cell has an out of state area code, so I got a dedicated number for using for work that has an in state area code. So I use Sideline app for all my calls and texts and this doesn’t work with that making it extremely cumbersome.

BentsJ

7 months ago

Response from developer

Hi BentsJ, Thanks so much for your feedback. Here at Bloomerang, we're always looking for ways to speed things up, and I'm sorry that we fell short of your expectations this time. We'll continue our efforts to make things better, and genuinely appreciate your honest feedback. If you have any other thoughts, we'd love for you to send them to us directly via the "Feature suggestions" option in your Bloomerang account.

Great but please remember login

It’s very handy to use to use the CRM when away from the office, but I have to retype my login each time. It’s become so standard for apps to cache that info. Please make it easier to just open and get started.

EpicNickname2

8 months ago

Response from developer

Hello EpicNickname2, If your device allows, we'd recommend taking advantage of our biometric login option. That way you don't have to type in your password every time you want to login to the app. If you have any questions about enabling this feature, please don't hesitate to contact our Support team via the options inside your account or support@bloomerang.com.

Can’t even log in

I have an account that I can access on my desktop, but when I try to log into the app with my correct credentials - it can’t seem to even find my account. There’s also no forgot username or password option to recover account access on the login screen.

Jonny B33

a year ago

Response from developer

Hello there, We're so sorry to hear you're having some trouble logging in. If you just need to reset your password, please visit https://crm.bloomerang.co and click "I Forgot My Password" below the login area. We'd also welcome you to contact our support team via the options in your account on desktop, or by emailing support@bloomerang.com. We'd love to help!

We love it

Great for fundraising on the go

Criticguy12

2 years ago

Can’t login

I was in the app, logout and now can’t login, I keep getting a message about not recognizing username/password combination. Who can I talk to about resetting my info

ReddevilGaryHoag

2 years ago

Response from developer

Hi ReddevilGaryHoag, We're sorry you're having trouble logging in. You can reset your password by visiting https://crm.bloomerang.co/ and clicking "I Forgot My Password". Please don't hesitate to reach out to support@bloomerang.com if you have any issues.

Too many issues to use at our Event

This would have been great but I have uncovered three issues with the mobile app while testing for use at an event this weekend.

1. Donation acknowledgements do not auto send like they do for donations made on the website. This means more work to send these after the event.

2. Issue entering a new credit card manually. The card is stored as I see it via desktop version but cannot process a donation using the card I entered manually into the app via the app or desktop site. Database linking issue I think.

3. We have multiple Stripe processors with Bloomerang to support each our Funds. I made two test donations to a particular Fund and the donation went to the other Funds Stripe account.

These are fundamental things the App should get right. Makes me wonder if they even tested it. Disappointing.

StatingtheFactsVT

3 years ago

Response from developer

Hello StatingtheFactsVT, Thanks so much for this feedback, but we're sorry to hear you're disappointed. Automatic email receipting for mobile donations is functionality we are hoping to add in the near future. For the other issues, we'd invite you to contact our Support team using any of the options in your web app, and we'll be happy to assist further.

Notifications Not Working

Push notifications are no longer coming through on iPhone. I assigned a task to a coworker this morning. It shows up in his task list, but he did not receive a notification. I then assigned a task to myself as a test and I did not receive a notification either. This is a critical feature for us that we hope to see resolved soon.

AJH1234

3 years ago

Response from developer

Hello AJH1234, We apologize for any inconvenience caused by this issue. Our team team is working to resolve it as soon as possible.

Latest update still unable to log in

It’s been seven months, and still not able to log in with 0.97.8.

Getting error “Renamed property UserModel._permissionLevel does not exist”

We’ll be migrating to another CRM that works.

Java weasel

4 years ago

Very smooth

Works well

nickname167

5 years ago

Not working on new iPhone

Love the app but it won’t work on my new iPhone. I can’t even enter my credentials on the login page.

Do lover

5 years ago

Response from developer

Hi Do lover, Thanks so much for sharing your feedback. We have resolved this issue affecting some specific devices running iOS 15. Please update the application to version 0.97.6 or newer, and you should be able to log in without issue. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance.

Non-functional

App no longer allows for login or access of any kind on latest iOS version

Apex-gt

5 years ago

Response from developer

**Update** We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance. -- Hi Apex-gt, Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.

Can’t login

How does this happen? I have read other reviews with the same problem. How does this not get fixed? It’s a great software program - would love to access from a device.

DarkSide2030

5 years ago

Response from developer

**Update** We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance. -- Hi Lzgymrat, Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.

Can’t get in after latest iOS update

Love the app but since the last iOS update o can’t get past the home screen - cannot enter login info.

Credf22

5 years ago

Response from developer

**Update** We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance. -- Hi Cate, Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.

Not working with iOS15?

I downloaded the app, yet when I open it I can’t even type in my log in. Nothing I touch works at all. Not even the “Forgot Password” link. It’s as if I’m just opening up an image or screenshot of the log in page. Did iOS 15 break it? I have the latest iPhone so I know it’s not my phone being outdated.

David FREAKIN' Tomczak

5 years ago

Response from developer

**Update** We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance. -- Hi David, Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.

Love Bloomerang but it crashes on iPhone

I love your crm! Love that you have an iOS app. But it’s buggy when I go to constituents and click on a donation it crashes and when trying to do other things. Pls update and fix, this app is a lifesaver for Bloomerang users on the iPhone thanks

ChikkyMonkey

5 years ago

Please add a tablet friendly version!

Works fine on iPhone but doesn’t have a horizontal format for iPad.

yams1218

5 years ago

Out dated already!

I don’t understand with technology today why an app remains only vertical and cell phone size on the iPad???
I’ve only just started using this and Still trying other features. But so far, disappointed.

AnnieBooch