Terrible rebrand and bugs
I only use this app because i have to as my nursery uses it. But it constantly logs me out so I stop getting updates. The rebranding is also terrible. Not sure what Ovivio even means but Blossom is a lot more friendly for kids and easier to find. I have to really try and remember what the app name is when I’m searching for it. Whoever did the rebrand clearly doesn’t know English or good user experience and Oviviviovovovoov or whatever it’s called is not a good name.
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Pros and cons vs our previous nursery app
The Ovivio app does bring some benefits, the photos are better quality (once the nursery team figure out how to upload) and there is parent messaging and integrated tax free childcare payments system (which finally works). The changeover wasn’t as straightforward as the nursery team were told it would be.
My biggest issue with the app which brings the stars down is that as a parent you can’t sign accident forms on the app remotely, the staff have to chase you around at pickup and explain what happened in front of other parents, sometimes this isn’t always the same day as the incident happened because they forget. Please sort this Ovivio, you’re way behind parent zone on this front.
My biggest issue with the app which brings the stars down is that as a parent you can’t sign accident forms on the app remotely, the staff have to chase you around at pickup and explain what happened in front of other parents, sometimes this isn’t always the same day as the incident happened because they forget. Please sort this Ovivio, you’re way behind parent zone on this front.
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Constantly logging me out
Great app when it’s working but I’m logged out at least once a week and you don’t really notice until you get a call from nursery saying they’ve sent a message and you never got the notification. Not sure why
I need a push notification and an email every time my child is dropped off either.
I need a push notification and an email every time my child is dropped off either.
Poor Development
App constantly logs me out, then magic link email always go to junk. Message notifications sometimes appear, sometimes don’t. Messages themselves sometimes don’t appear on the thread until the app is force closed and restarted. Notifications about your child starting their day when you’ve just dropped them off are quite annoying, and you can’t turn off individual notification types!
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Poor usability
Very poor usability on photo albums: unclear how many total images there are if the number of exceeds ~20, unclear how far through the album you are when viewing images.
