Terrible rebrand and bugs
I only use this app because i have to as my nursery uses it. But it constantly logs me out so I stop getting updates. The rebranding is also terrible. Not sure what Ovivio even means but Blossom is a lot more friendly for kids and easier to find. I have to really try and remember what the app name is when I’m searching for it. Whoever did the rebrand clearly doesn’t know English or good user experience and Oviviviovovovoov or whatever it’s called is not a good name.
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Pros and cons vs our previous nursery app
The Ovivio app does bring some benefits, the photos are better quality (once the nursery team figure out how to upload) and there is parent messaging and integrated tax free childcare payments system (which finally works). The changeover wasn’t as straightforward as the nursery team were told it would be.
My biggest issue with the app which brings the stars down is that as a parent you can’t sign accident forms on the app remotely, the staff have to chase you around at pickup and explain what happened in front of other parents, sometimes this isn’t always the same day as the incident happened because they forget. Please sort this Ovivio, you’re way behind parent zone on this front.
My biggest issue with the app which brings the stars down is that as a parent you can’t sign accident forms on the app remotely, the staff have to chase you around at pickup and explain what happened in front of other parents, sometimes this isn’t always the same day as the incident happened because they forget. Please sort this Ovivio, you’re way behind parent zone on this front.
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Constantly logging me out
Great app when it’s working but I’m logged out at least once a week and you don’t really notice until you get a call from nursery saying they’ve sent a message and you never got the notification. Not sure why
I need a push notification and an email every time my child is dropped off either.
I need a push notification and an email every time my child is dropped off either.
Poor Development
App constantly logs me out, then magic link email always go to junk. Message notifications sometimes appear, sometimes don’t. Messages themselves sometimes don’t appear on the thread until the app is force closed and restarted. Notifications about your child starting their day when you’ve just dropped them off are quite annoying, and you can’t turn off individual notification types!
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Poor usability
Very poor usability on photo albums: unclear how many total images there are if the number of exceeds ~20, unclear how far through the album you are when viewing images.
Just Horrible to Use
1). The app does not have auto complete for when inputting emails and other details. Makes populating previously completed fields annoying when you inevitably have to log back in and retype your email address for the 100th time…
2). I am not 4 years old. I don’t need to be referred to with things like a magic link. This just reads in a condescending way
3). When messages are sent you have to close the app down, to then open it again to be able to view the message.
4). You need to get biometric validation for login. Much easier and let’s be honest, when you know you have a message from nursery and the app has kicked you out again, followed by annoying email input and condescending magic link option…..bio metric login would be a million times easier. Particularly when you have other kids to deal with
5). There is no reply / quote feature when responding to messages. Can sometimes make following responses tricky as text becomes one large string…
2). I am not 4 years old. I don’t need to be referred to with things like a magic link. This just reads in a condescending way
3). When messages are sent you have to close the app down, to then open it again to be able to view the message.
4). You need to get biometric validation for login. Much easier and let’s be honest, when you know you have a message from nursery and the app has kicked you out again, followed by annoying email input and condescending magic link option…..bio metric login would be a million times easier. Particularly when you have other kids to deal with
5). There is no reply / quote feature when responding to messages. Can sometimes make following responses tricky as text becomes one large string…
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Unreliable
Updates on baby’s day not pushed through to my app. Please nurseries use another app!!!
Helpful resource but clunky and no way to save down all content
As a parent I really appreciate having this app but a huge miss is there’s no functionality to let me download all the content in an easy way. Such an important feature that’s lacking - I don’t lose all these photos & videos!
Notifications of diary but not visible in app
Getting notifications of diary updates but never do these updates show in the app directly. Only hours later when I’ve picked my kids up or just before I’m about to pick them up they’re visible. Concept is great! But needs improving. I’m not the only one experiencing this. Also my partner and tiger parents of the nursery state the same issue.
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Could be better
Please allow biometric logins, the app constantly log users out, frustrating user experience.
Great to see full screen photos but the back button hardly ever works due to it position on the screen making getting back to the text difficult.
Needs improvements as stated about, get the basics right for authentication please!
Great to see full screen photos but the back button hardly ever works due to it position on the screen making getting back to the text difficult.
Needs improvements as stated about, get the basics right for authentication please!
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Christine
Not working properly , every time I have a notification with updates my little man has done , I try to open it, it won’t update , I restart app , phone , etc still won’t show me the update …. Sometimes I pick him up from nursery and I still wasn’t able to see the updates throughout the day … is so frustrating…. Please sort it out, as when I go back to work I’ll rely on this app !! Tha
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Great concept with major downside
Just annoying when you get an email and notification saying “check diary updates” to open the app and there’s nothing. Only 2-4 hours later it appears visible in the app.
I love the app the concept is amazing it gives some reinsurance about your kids, but it just doesn’t work to well :(
I love the app the concept is amazing it gives some reinsurance about your kids, but it just doesn’t work to well :(
Why do I have to constantly log back in
Please fix your login system
Rubbish
I never receive updates on my child & if he’s poorly & needs collecting yet somehow I get updates on world book day & Mother’s Day! I have to log back in & start from scratch every time I go on as if I’m new. Useless
Needs improvement, please update
Concept is great!
Functionality needs improvement, like others have said getting a notification and email about an updated diary. But nothing appears in the app until hours later after I’ve picked my child up. Makes me anxious to miss something important.
Functionality needs improvement, like others have said getting a notification and email about an updated diary. But nothing appears in the app until hours later after I’ve picked my child up. Makes me anxious to miss something important.
Logging in issues
Keeps logging me out then won’t let me log back in
Basics are infuriating
Some of you will know the reference of “would anyone like any toast…so you’re a waffle man”. Well the notifications of this app are just as annoying. Yes I have checked out the diary entry, no I don’t wish to do it again. Oh look you’ve emailed me to get me to check the diary entry.
Also, why after every update do I need to log in as if I’m new to the app? This is 2024 get FaceTime activated already.
Also, why after every update do I need to log in as if I’m new to the app? This is 2024 get FaceTime activated already.
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N
This app glitches and log out every 5 secs
Just closes itself when selecting pics
The app closes itself down when selecting ‘golden moments’. Told the nursery who said they are aware and lots of parents have reported the same thing and that they have reported it already to Blossom. That was weeks ago and nothing has changed.
Amazing
I love that I can get daily updates about my daughter in nursery. What she eats, her development, milestones etc. it’s a great app
