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Blue Cross HK

Blue Cross HK

by Blue Cross (Asia-Pacific) Insurance Limited 藍十字 (亞太) 保險有限公司

2 ratings
52 reviews
💰 Finance
Free

Details

Released
April 15, 2019
Updated
October 22, 2026

Features

Developer

Blue Cross (Asia-Pacific) Insurance Limited 藍十字 (亞太) 保險有限公司
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About

Manage your medical insurance policies, submit claims, and access rewards digitally. This app provides a comprehensive platform for policy management, doctor searches, and instant insurance enrollment.

✓Policy management
✓Claims submission and tracking
✓Network doctor search
✓e-Medical card access
✓Rewards management
✓Instant insurance enrollment
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What's New in Blue Cross HK

3.4.74

October 22, 2026

We are consistently enhancing BX+ functionality and refining the digital experience: - Minor Enhancements - We've made various bug fixes and improvements to ensure a smoother user experience

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User reviews

Most RecentHighest RatedLowest Rated

So many bugs

I think they intentionally create so many bugs in the claim form so that u won’t be able to proceed to the claim process successfully.
USUber sucksssssss

Totally Rubbish

Not user friendly. No reactions. Unable to register even followed all directions.
直直情要投訴

Easy login

Upgraded with face id
HHoyst2008

A server with the specific hostname could not be found!?

A server with the specific hostname could not be found!?
Llamtbs

Worst app ever

When open the app , it shows The data couldn’t be read because it isn’t in the correct format , cannot update the app either
KKathy1010之後
See 47 more reviews

FAQ

What types of claims can I submit with Blue Cross HK?

You can submit and track inpatient, outpatient, maid, pet, and travel claims through the Blue Cross HK app. This allows for convenient management of various insurance-related expenses.

Can I find doctors using the Blue Cross HK app?

Yes, the app features a location-based search for network doctors. You can also use your e-Medical card and apply for the Pre-assessment Service directly within the app.

How can I manage my insurance policies with Blue Cross HK?

The app allows you to quickly view your policies, change policy information, and complete policy renewals. It offers a streamlined way to keep your insurance details up-to-date.

Does Blue Cross HK offer rewards or loyalty programs?

Yes, you can manage your SmartPoints and redeem fabulous rewards through the app. This feature allows customers to benefit from their policy engagement.

Is it possible to enroll for new insurance policies through Blue Cross HK?

Yes, you can instantly enroll for medical, travel, and general insurance directly via the app. This provides a quick and easy way to secure new coverage.

How can I get help with insurance inquiries on Blue Cross HK?

The app provides 24/7 support through a Chatbot and Live Chat. These services are available to answer your insurance-related questions anytime.

What devices is Blue Cross HK available on?

Blue Cross HK is currently supported on iPhone devices. Users can manage their insurance needs conveniently from their iOS smartphones.

How often is Blue Cross HK updated?

The latest version of Blue Cross HK is 3.4.63, last updated on May 5, 2026. This indicates a commitment to regular updates and feature improvements.