Blue Ridge Go User Reviews

Top reviews

5 months between updates is too long

My phone OS haa been updated twice since then. I have lost streaming ability. I have deleted and reinstalled the app multiple times, I have run diagnostics on TIVO, rebooted TIVO, and rebooted our routers. Still no use. 😡

It’s been improved - finally

After more than a year just trying to get the app to open, I’m in! It is working okay and the interface is easy to navigate. I do find it VERY strange that it doesn’t work (stream live) when I’m only two hours away from home. I don’t really need it that much when I'm in the same room as my TV! 😉

Waste of an app

‘Streaming not available when away from your home network’ What’s the point? The user interface is poorly designed and often doesn’t work.

Worst TV App

I always have a problem logging on to watch something from my phone. Have reinstalled the app too many times to count. It will work temporarily and then will have troubles the next time you try to use it. Not worth your time to download.

Operating the TIVO SYSTEM IS HORRIBLE

The ease of navigating TIVO IS EXTREMELY DIFFICULT- BLUE ridge needs to follow ATT OR SPECTRUM, FAR AND ABOVE BETTER THAN BR- suggest BR get better software ASAP. The frustration LEVEL IS OVER THE TOP. FEEL SORRY FOR THE FOOD CALL CENTER PEOPLE WHO ALONG WITH THE CUSTOMERS SPEND
INORDINATE AMOUNT OF TIME SOLVING THESE TY,PES OF NAVIGATION PROBLEMS. SORRY TO SAY ITS A SAD STATE OF AFFAIRES.
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Useless

I can no longer access any of my recorded shows. It says that there is a network problem, but there is no way to diagnose or fix the problem via the app or the TIVO box. I have tried deleting and reinstalling the app multiple times, but still no use. 😡

Disappointed

I like to watch cable on my phone when I am not home. This app DOESNT WORK! Fix it! What do I pay you for. Should take my business somewhere else

Awful

This is the worst app I’ve ever used. Never works, keeps saying try again, utterly useless! For the $ we pay for this service, you would think we’d have the industry’s gold standard. BRC is lucky there is no competition.

Blue Ridge don’t GO

The app won’t even open. Don’t bother.

App won’t open

I’m paying for this, right?! What good is it if the app won’t even open?!

App won’t even load

Given that there have been no updates in a year, my guess is it hasn’t been updated to handle the newest iOS.

Horrible app

Blue ridge is too worried about money that they don’t realize all the internet apps have family sharing now. Why would I use the app to watch movies in my house when I have a tv? Providers have apps now so that subscribers can access their services on the go, not just at home. Too behind the times. I cancelled cable and use internet providers that I can actually access the content through.
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BlueRidge Go

I can’t even give this a 1 rating. Downloaded it, waited 10 minutes and it still didn’t let me sign up. Waste of time just like all their other services.

Never works

Well Blue Ridge, I see that since the poor reviews from October of last year you’ve done nothing to make the app actually work. Just awful. This operation must be run out of someone’s basement.

WILL NOT LOAD ON IPHONE

I used to use this app all the time. Haven’t been able to get it to load in over a year! Same experience as other reviewers, call and am told it works at their house. Well good for you!!!

Not that bad

I can never find our actual remotes so I use the app everyday to change the channel for my kids. I also record and watch my shows on my phone so the children can have the TV. I never have any major problems. Every once in a blue moon I have to sign back in but that’s not even very often.

Crap

Doesn’t work at all. Giving it zero stars.

Won’t open anymore

I can’t even get this app to open anymore. I enter my credentials...and nothing happens. What happened?

App does not load or open.

Please fix this. I would like to use this App. Disappointed again!

Piece of crap

Won’t launch, just spins. And spins. And spins. Tried on both iPhone XS and on iPad Mini. Switching to Comcast now that’s it’s finally an option in my area. Good luck BlueRidge...