About
Access primary care virtually with licensed medical providers. Schedule appointments, message your doctor 24/7, and receive routine care, urgent issue treatment, prescriptions, and referrals. Available for eligible BlueCross BlueShield of South Carolina members.
What's New in Blue VirtuConnect
1.3.0
September 4, 2024
- UI improvements for the landing page. - UI improvements for the waiting room home screen. - Added picture-in-picture support for video calls. - Fixed unread chat counter on iOS 17. - Other bug fixes.
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FAQ
What is Blue VirtuConnect?
Blue VirtuConnect is a virtual primary care service exclusively for eligible BlueCross BlueShield of South Carolina members. It allows you to connect with licensed medical providers for routine care, urgent issues, and more, all from your device.
Who is eligible to use Blue VirtuConnect?
Blue VirtuConnect is available to residents of Aiken, Anderson, Spartanburg, and York counties in South Carolina who are members of BlueCross BlueShield of South Carolina.
What services does Blue VirtuConnect offer?
You can schedule appointments for routine care, get treatment for urgent health issues, receive prescriptions, get referrals to specialists, and coordinate lab work or imaging through Blue VirtuConnect.
What are the operating hours for appointments?
Appointments can be scheduled Monday through Friday from 7 a.m. to 5 p.m. Eastern time, and on Saturdays from 9 a.m. to 1 p.m. Eastern time.
Can I message my healthcare provider with Blue VirtuConnect?
Yes, members can message their healthcare providers 24/7 with any issues or concerns through the Blue VirtuConnect platform.
Is Blue VirtuConnect suitable for medical emergencies?
No, Blue VirtuConnect is not for emergencies. If you are experiencing a medical emergency, please call 911 immediately.
Does Blue VirtuConnect integrate with health apps?
Yes, health app integration is available for tracking active minutes and steps, provided the feature is enabled within a clinic setting.
What devices does Blue VirtuConnect support?
Blue VirtuConnect is available on iPhone, iPad, and iPod, indicated by its age rating of 17+ and release date of 2022-10-10.
