Great company. App needs some fleshing out.
Response from developer
Thank you for taking the time to leave a review and share your suggestions with us! We appreciate your feedback regarding additional website features you'd like to see in the mobile app, as well as the concerns you noted with the problem set interface. Specifically, your comments about the completed questions panel and timer settings in the problem set generator are helpful for understanding where the experience can be improved. Our team is always looking for ways to enhance the app, and feedback like yours plays an important role in that process. We've shared your comments with the appropriate teams so they can further investigate and consider these improvements in future updates. Thank you again for your support and for helping us make the app better!
Terrible & Glitches
Response from developer
Thank you for taking the time to provide us with feedback! You indicated that when creating a practice set and selecting a specific number of questions (such as 10 out of 175), the app is instead generating an incorrect number of questions. While we do extensive testing, there is always room for improvement, and we appreciate you bringing this to our attention. Thank you for letting us know — we will be passing this along to our team right away for immediate investigation.
Buggy
Response from developer
Hi there! I am so sorry to hear that — I can absolutely understand how frustrating that must be, especially when you're relying on the app during your commute. We would be happy to look into this with you ASAP and make sure these issues get resolved. Please reach out to info@blueprintprep.com to get in touch with our support team. We truly appreciate you bringing this to our attention, and we know how important it is that the app works reliably for you.
Yeah that random log out issue needs to be fixed
It would be nice if we could watch recordings of lessons or office hours on the app. Something to consider for R&D.
Response from developer
Hi there! We’re so glad to hear you’re enjoying the app’s format. We’re sorry to hear about the repeated log-outs—that’s definitely not the experience we want for you, and our team is actively working on improvements. If you reach out to us at info@blueprintprep.com, we’d be happy to help troubleshoot and get this resolved for you. 💙
Login Issues
Response from developer
Thank you so much for sharing your feedback! We’re glad to hear you’re enjoying the app overall, though we’re sorry for the frustration with the login process. That definitely shouldn’t be happening, and we’d like to help you get it resolved quickly. Please try deleting and reinstalling the app to refresh your access, and if the issue continues, reach out to us at info@blueprintprep.com with your account email so our team can take a closer look. We appreciate you taking the time to let us know — your feedback helps us improve!
