Great app
Very convenient thank you
Not bad
Blue shore is a smaller firm as such it’s online portal lacks some of the ease that the big six have but overall it does the job
BlueShore app review
The user interface needs to be updated. Sometimes it barely even lets me into the app and says “error try again tomorrow”. It is annoying and the app should really be worked on.
Error messages
The app often has error messages that keep me from using my accounts. It has cost me nsf fees because I wasn’t able to move funds when I needed to.
The App
Works Well
Can’t cancel account
My wallet was stolen and I called the 24/7 line, but it answers with a voicemail saying the hours are 8-8. There is no way to cancel your card or account without calling the bank, but they don’t answer 24 hours. What if it happens on a Saturday night and you have to watch all your money get stolen, and can’t call till Monday morning. They did return the money that got taken from me but will be switching banks.
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Requires verification code on every log in
This app is good but it’s extremely annoying to need to add in a confirmation code on every single log in. Maybe they could ask for it randomly or every 5th time? Or not on your cellular device?
Almost always have to sign in twice
For whatever reason for several years now, most of the time I have to login to the mobile app twice. The first time I it authenticates using Face ID but I can’t select any function of the app. Once I quit the app, relaunch and sign in again it works properly.
Blue Shore App
The app crashes regularly. I have to uninstall and reinstall regularly. Have reinstall passwords… take the convenience of online banking out of online banking.
Rarely works
Super disappointed that this app only works some of the time. Makes sending/receiving e-tranfers a nightmare.
Application Fails to Load
The application loads, that’s fine.
But soon as I select “Account” it fails and I get the contact us error message.
Can anything be done about this?
But soon as I select “Account” it fails and I get the contact us error message.
Can anything be done about this?
Annoying
Really bad app… it works maybe 3 days out the week. Please fix it
Busted?
Log in successful and goes to a blank white screen on multiple attempts with wifi or data. I seem to be one of the few with this problem. Worked right away when I went on website
Mobile phone
Well Well, after months of issues with my Blue Shore mobility. Looks like we finally got a fix. Thank You Michael, Sam and the rest of the staff for all your efforts. Greatly appreciated. Regards D. Rich. aka ( R.T.C)
What the deuce?!
So they removed face ID for getting into the account??? What a massive step back! Vancity is looking better and better all the time and they have Apple Pay on debit!
Review
The access codes are the worst possible thing. Super annoying when you use online banking 3 x day like I do.
The main system still freezes up on me when you try and go quickly through it. I have to re-start my phone to un-freeze it.
The main system still freezes up on me when you try and go quickly through it. I have to re-start my phone to un-freeze it.
ugh!
This might be the worse banking app I have ever used!
Statement Preferance
Hello
Within the messages section of mobile app it said if I wish to go green and opt for paperless statements, I can change my preferences in the left hand menu. I’ve looked everywhere within the mobile app and do not see anywhere to manage statement options. If that is something I have to call the SC for, perhaps it can be made accessible via mobile app.
Thanks!
Within the messages section of mobile app it said if I wish to go green and opt for paperless statements, I can change my preferences in the left hand menu. I’ve looked everywhere within the mobile app and do not see anywhere to manage statement options. If that is something I have to call the SC for, perhaps it can be made accessible via mobile app.
Thanks!
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Easy to use
Very intuitive!
Very, very clumsy!
A simple to use app has been replaced by a clumsy, non-intuitive and difficult to navigate app. Links to external partners like Collabria Master Card and Credential are not available.
