Micro key solution:
2 points off because bad design/user experience and it shouldn’t be THIS hard. The update mode key combo should have been written in giant red writing on the update page, not just hidden in the pdf instructions, and without knowing the key combo, the firmware updater itself just gave a nondescript could not connect warning rather than guiding you to the solution, it would have taken 10 seconds for the update coder to write “please check your device has been put in midi update mode” rather then the obtuse “device not found”.
One wonders how many of these things have ended up in landfill over user frustration.
Junk software
Response from developer
Hello. We have a dedicated support channel for apps, software and midi controllers. If you are facing any problems we will be glad to receive your request there: https://support.korguser.net/hc/en-us/requests/new Best regards, KORG App Team
It’s works
Response from developer
Hello, Thank you for your review. We are glad to know it is working well for you, please enjoy. Best regards, KORG App Team
MIDI routing impossible
Response from developer
Hello. Could you please contact us in our support channel? https://support.korguser.net/hc/en-us/requests/new This is the most recommended place for bug reports and feature requests, so we would appreciate if you could contact us there. Our team is looking forward to hearing from you. Best regards, KORG App Team
複数のMIDI コントローラーが表示されません
おかげで、nano KEY Air2が使えそうにない状況です…
追伸
おかげ様で、nano KEY Air2 は表示されましたが、今度はnano key fold が出てきません。PC でアップデートしようにも、対応していないようです。一体、どうすれば使用出来るようになるのでしょうか? 至急対応をよろしくお願い致します。
Response from developer
レビューありがとうございます。 お手数ですが、サポートチャンネルまでご連絡をお願いいたします。 https://support.korguser.net/hc/en-us/requests/new コルグアプリチーム
Terrible drivers and support
Response from developer
Hello. Thank you for your review. We are sorry, but KORG USA doesn't deal with this kind of request. For apps and midi controllers, please contact our dedicated support channel: https://support.korguser.net/hc/en-us/requests/new Our team is looking forward to hearing from you. Best regards, KORG App Team
便利につかっています
Response from developer
ご不便をおかけして申し訳ございません。 サポートチャンネル までご連絡いただけますでしょうか。 詳細を確認し、早急に対応いたします。 https://support.korguser.net/hc/en-us/requests/new よろしくお願いいたします。 コルグアプリチーム
Funktioniert mit iOS18
Response from developer
Hello. Thank you for your message. We are sorry to hear you faced difficulties to find our orientation articles or the updater page, but we are glad to know that it is now working for you. Best regards, KORG App Team
繋がった
Response from developer
BLUETOOTH Midi Connectをご利用いただきありがとうございます。 今後ともよろしくお願い申し上げます。 コルグアプリチーム
iPadOS17以降の使用改善予定はありますか
出来る、出来ないの情報いただけますと助かります。
iPad Pro 11 Zoll M1 Chip TOP
Problem microkey air
Не переподключается к Iphone 15
iPadOS16,17接続不可
ファームウエア及び当アプリは最新版を使用しております。
修正お願い致します。
Great tool
Response from developer
Hello, Thank you for your message. We're glad you're liking the Bluetooth MIDI Connect. Best regards, KORG App Team
Doesn’t work with iOS 16
Update: Korg told me to contact them below this review. I did contact them. They then told me that they couldn’t help me and I should contact the distributor of my MicroKey Air 25 (who of course cannot help me with a software/firmware issue for a device designed and manufactured by Korg). This is the lowest I have seen a company in Audio hardware go and it’s just such a disgrace. Just fix the damn thing or stop selling these controllers altogether! Any yes I’m on the effin latest firmware…
Response from developer
Dear johnnyb dot, We're very sorry for the inconvenience you're facing. Also, we would like to apologize in advance if our team provided you any wrong information. We could not find a recent ticket related to this matter in our system and, since we don't have access to your data, we're unable to contact you directly. Therefore, we would really appreciate if you contact us one more time. In case you decide to do so, please follow these steps and give us a feedback on the results: - Unpair the microKEY Air - Pair microKEY Air again with an application that supports Bluetooth MIDI. - Let us know if it could/couldn't connect, or if it gets interrupted. Best regards, KORG App Team
Works perfect on Ipad IOS 15.6.1
Nickel et parfait
Ça passe très bien avec l iPad et MacBook Pro .
Ça se connecte rapidement et aucune latence avec le Korg micro air.
Merci .
Bluetooth not working on iOS despite the last update
The Bluetooth isn’t not working on iOS despite the last update.
Could you please do something?
Thanks you per advance.
Eric
