Disaster update
After app update I cannot connect to my two streamers. Completely lost connection. Whatever I do it just “looking for update” and after some time gets back to start screen. My iPad OS is working fine. This is unacceptable and total disaster.
Stay away...
It is really too bad that a company that makes such outstanding hardware has not kept up with basic software updates for Wi-Fi network functionality and standards in a meaningful way. The network implementation of this app has to be among the worst. It is so far out of any current wireless networking standard. For you as a user, this means that it may take several hours and several reconfigurations of your network just to get the speakers configured. You will have to bypass every security protection that iOS offers you for your Wi-Fi configuration. There is virtually no support for the app. I am not saying anything new here, do your research. There are plenty of comments and observations on the boards out there. If I were just rating the speakers as hardware, I would give them five stars. I purchased two pulse 2i and a subwoofer as a test to determine if I would deploy this system throughout my house. The answer, at this point, is absolutely not. If the company decides to update the app in a meaningful way, I may reconsider. The executives of this company should take their software just as seriously as they take their hardware. With every new release and upgrade of iOS, the ability to install and configure these speakers becomes more difficult.
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Worst app
I can’t describe you how confusing, glitchy and awful this app is
VPN Warning
If you use a VPN service on your iPhone then expect this app to keep throwing “WiFi Not Connected” errors.
That aside, it does its job.
It could do with a light theme.
That aside, it does its job.
It could do with a light theme.
BluOS
Great app love it
Does not connect
Serious connection problems all the time. It might work all right for a while, but then I can’t seem to find the player
What happened?
I started using this app around a year ago and truly loved using it. But out of nowhere the new update makes scrolling through long lists a painful experience. It gets stuck halfway through and I need to wait until it gets its second wind before proceeding! And this is on an iPad Pro no less!
Disappointed
Was so looking forward to replacing my Denon HEOS for higher quality streams and more service, which is here. Often drops wifi connection. Poor app. Both iPhone and iPad apps have the smallest possible font identifying which device you are controlling in the bottom left corner in the music bar. There is no off button and multiple time I started playing in the wrong room startling my wife. Close to $3,000 in with Icon and Edge thinking I made a mistake.
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Dreadful
A maze of hidden pointless dross
Shockingly bad
I’ve never reviewed an app before but this is one of the worst (if not the worst) I’ve ever used. I use it in tandem with Qobuz and most of the time I end up abandoning this app and just using Qobuz via bluetooth, even though i’m sacrificing audio (the whole reason I got the DAC). It always wants to update and the fact that they charge for this app is shameful.
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Latest update crashed the app
Just spent 3 hours on the phone with blue sound. Yesterday’s update caused my app to recognize my players but then said checking for updates for your player and the little wheel just spins with no results.
App disconnects daily
Really poor app, you don’t have to look far to discover all the issues with the app and player. App never reconnects after an update if you use an ethernet cable. App looses the player almost every time I open it. Lastly you have to use the app, with no alternative.
App doom loop
I’ve been using this system for years. Recently, the app has been disconnecting from the unit. When trying to reconnect, I get stuck in a doom loop of my phone trying to connect to the unit, it not connecting, me hitting “Cancel” on the app with the hopes of getting into the app itself, but instead, the app tries to reconnect to the unit. Over and over and over.
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Always disconnects
The app is so bad it always disconnects and then I can’t play sound
Does Not Work
My $1300 amp just never works on this app, just wire or Sonos
VPN Warning
If you use a VPN service on your iPhone then expect this app to keep throwing “WiFi Not Connected” errors.
That aside, it does its job.
It could do with a light theme.
That aside, it does its job.
It could do with a light theme.
Thumbs down on this app
This app often has glitches and makes one long for the days of a simple “on-off” switch on your stereo. Tech support focuses solely on your hardware (brand of router, type of cables) when you reach out, rather than accepting feedback on the bugs in their app. Too bad.
Grouping speakers
I can never group speakers, I often have to exit the app and re-start it just to get the speaker working that I was listening to before trying to group them. I wish I’d stuck with Sonos.
Latest update can’t connect.
Was decent for a few years until latest update. Stopped loading content and now won’t connect to my network. Please fix this app so I don’t have to buy another streamer!
Doesn’t work
Loses connection with my 1 of my 2 BlueSound speakers daily. Hangs all the time. Won’t pick up other devices. It is a seriously flawed app and makes me regret the space these speakers are taking up in my house
